Casework Specialist (NGO)

Monroe Consulting Group; Indonesia; In loco; IDR 180.000.000 - 360.000.000; Tempo pieno

Descrizione del lavoro

Monroe Consulting Group, an Executive Recruitment firm, is partnering with a Professional Services organisation to hire a Casework Specialist in Indonesia. Based in Jakarta, Pontianak, or Kupang, this role supports complex investigations, law-enforcement engagement, and casework activities to combat violence, exploitation and trafficking in persons.

You will strengthen investigative outcomes, build partnerships with law enforcement, and mentor teams to ensure high-quality investigations while

Competenze

• Bachelor's degree in Law, Criminology, Criminal Justice or related field.
• Minimum six years of relevant investigations experience.
• Willingness to travel extensively across Indonesia (≥50%).

Mansioni

• Evaluate and strengthen active investigations by reviewing case information and gaps.
• Conduct field inquiries, victim/witness interviews, OSINT and evidence review.
• Develop information into actionable investigative leads and case referrals.
• Build strong relationships with law enforcement agencies and partners.
• Provide mentoring and practical support to investigators and partners.

Conoscenze

Investigations

OSINT

Interviews

Evidence handling

Stakeholder liaison

Formazione

Bachelor's degree in Law/Criminology

Descrizione del lavoro

Monroe Consulting Group, an Executive Recruitment firm, is partnering with an organisation in the Professional Services sector to hire a Casework Specialist. This opportunity is based in Jakarta, Pontianak (West Kalimantan), or Kupang (East Nusa Tenggara, NTT), Indonesia, depending on programme priorities and operational needs.

Position Overview

Support the development and progression of complex investigations, law-enforcement engagement, and casework activities to combat violence, exploitation, trafficking in persons, and forced labour.

Play a critical role in strengthening investigative outcomes, operational partnerships, and law-enforcement capabilities while contributing to sustainable justice and protection initiatives.

Key Responsibilities

• Independently evaluate and strengthen active investigations by reviewing case information, identifying evidential and operational gaps, developing investigative hypotheses and recommending practical actions to improve investigation quality and case progression.
• Conduct and support investigative and informations activities, including field inquiries, victim and witness interviews, OSINT, evidence review, link analysis, information development and preparation of investigation plans, informations summaries and operational briefings.
• Conduct proactive investigations and online informations development through Facebook, TikTok and other relevant digital platforms. Identify recruitment networks, recruiters, facilitators, potential victims and other persons or entities of investigative interest, and where appropriate and authorised, conduct discreet online engagement to develop actionable investigative information in accordance with legal, ethical, safeguarding and operational-security requirements.
• Develop and maintain trusted operational information channels involving law-enforcement officers, implementing partners, survivor networks, community focal points and other reliable information sources. Assess source credibility, corroborate information and convert information into actionable investigative leads and potential new cases.
• Build and sustain strong operational relationships with law-enforcement agencies and serve as a key operational link between IJMI, implementing partners and subnational law-enforcement authorities. Maintain regular engagement with investigators from Polda, Polres and other relevant institutions, facilitate the referral and development of cases identified by implementing partners, coordinate case conferences and investigation planning, and ensure continuous follow-up on agreed investigative actions through the progression of each case.
• Strengthen operational coordination and information-sharing between implementing partners, trusted community actors and law-enforcement agencies at the subnational level. Support implementing partners to assess and develop information received from communities or potential victims, identify evidential gaps, prepare cases for referral, and facilitate appropriate engagement with police so that credible information can be converted into actionable investigations.
• Provide field-based operational support to investigations and law-enforcement activities, including verification visits, investigative interviews, information development, operational planning and support to rescue or law-enforcement interventions where appropriate. Maintain a strong operational presence in assigned priority areas and identify opportunities for further investigation through regular field engagement.
• Provide practical mentoring, training and technical support to law-enforcement agencies and implementing partners during active investigations. Support evidence preservation, investigative interviewing, police reporting, case documentation and the development of stronger investigative approaches.
• Support and guide the appropriate use of investigative tools, technical equipment, analytical systems and software applications by law-enforcement agencies and implementing partners where relevant, and recommend appropriate tools or methodologies based on identified investigative needs.
• Identify and recommend improvements to investigative processes, tools, partnerships and coordination arrangements that strengthen operational impact. Monitor emerging trafficking and forced-labour trends, independently identify investigative opportunities and potential new cases, capture operational learning and provide regular case updates, informations assessments and recommendations to the Head of ILED.

Key Requirements

Qualifications & Experience

• Bachelor's degree in Law, Criminology, Criminal Justice, Social Sciences or another relevant discipline.
• Minimum six years of relevant experience in criminal investigations, investigative informations, law enforcement, prosecution or another operational investigative function.
• Ability to live and work independently in a provincial duty station and travel extensively throughout Indonesia (at least 50%).
• Demonstrated energy, resilience and flexibility to maintain a high level of operational effectiveness during frequent travel and field deployments.
• Demonstrated ability to independently manage, support and progress complex investigations with limited day-to-day supervision.
• Demonstrated experience conducting investigative interviews with victims, witnesses or other persons relevant to criminal investigations.
• Demonstrated experience advising, training or mentoring police investigators, implementing partners or multidisciplinary casework teams.
• Experience in trafficking in persons, forced labour, migrant-worker exploitation or organised crime investigations is highly desirable.

Technical / Functional Expertise

• Strong experience in evidence development, investigative planning, information assessment and identification of evidential and operational gaps.
• Experience conducting field investigations, OSINT, link analysis and preparation of investigative or informations products.
• Strong ability to assess source credibility, reconcile conflicting information and develop evidence-based investigative hypotheses and recommendations.
• Strong understanding of criminal-investigation processes, police procedures, evidence requirements and the progression of cases through the criminal-justice system.
• Proven ability to build and sustain trusted operational relationships with law-enforcement agencies, government stakeholders and external partners.
• Ability to independently identify investigative opportunities, operational risks and appropriate courses of action rather than waiting for detailed instructions.
• Ability to manage several active investigations, law-enforcement relationships and operational priorities simultaneously.

Soft Skills & Leadership Competencies

• Strong analytical, interviewing, communication, facilitation and report-writing skills.
• Demonstrated ability to work effectively across multidisciplinary casework teams, including investigations, legal, survivor services and programme functions, while maintaining clear operational priorities.
• High integrity, discretion and sound professional judgement when handling sensitive investigations and confidential information.