Case Manager

IHT Rehab; Nusa Jaya; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A rehabilitation center in Nusa Jaya is seeking a Case Manager to promote facilities and assist patients in overcoming barriers to treatment. Candidates should have a Diploma/Degree in Nursing or related fields and a minimum of three years’ experience in customer service, preferably within human services. The position requires travel and the ability to arrange transportation for patients.

Qualifications

• Minimum of three years’ experience in customer service, preferably in human services.
• Must be willing to travel and possess own transport.

Responsibilities

• Liaise with Case Management unit in PERKESO Rehab Melaka.
• Promote IHT Rehab facilities and service provisions to patients and family.
• Assist in tracking and collating data for reporting to management.
• Work with patients to eliminate barriers to treatment.
• Set up transportation for patients to appointments.
• Schedule patient appointments considering their needs.

Skills

Customer service

Support for individuals with disabilities

Education

Diploma/Degree in Nursing, Medical Assistant, Social Work

Job description

Career

Case Manager

Full Time

Job Descriptions

• Liaise with Case Management unit in PERKESO Rehab Melaka.
• Promotes IHT Rehab facilities and service provisions to the patients and family members.
• Assist in tracking and collating number of patients contacted, home visits and other data as required for reporting to management.
• Works with patients to identify and eliminate barriers from seeking treatment (i.e. issues of food, housing, transportation); to allow greater participation in treatment as needed.
• Sets up transportation for patients to attend appointments.
• Schedules appointments with consideration of patients’ needs and preferences.

Job Requirements

• Diploma/Degree in Nursing, Medical Assistant, Social Work or equivalent.
• Minimum of three (3) years’ customer service experience, preferably in human services, possess demonstrated commitment to customer service.
• Professional or personal experience supporting individuals with disabilities, or challenging behaviors highly preferred.
• Must be willing to travel and possess own transport.

Enquiries

[e-mail]

Operating Hours

Everyday

Including Weekends

8:30am – 6:00pm

Enquiries & Therapies

Public Holiday

Closed

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