Call Center - Melayu Speaker

Teleperformance; Provinsi Bali; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading customer service company in Bali seeks candidates for a role focusing on providing accurate information and upselling services within a hotel chain. The ideal candidate holds a Diploma (D3), has 2–3 years of hospitality or sales experience, and is fluent in Melayu and English. Strong communication skills are essential, and the ability to work during shifting schedules is required.

Qualifications

• Minimum education: Diploma (D3) in any major.
• 2–3 years of experience in hospitality, customer service, or sales.
• Fluent in Melayu and English.

Responsibilities

• Provide accurate information about products and services.
• Upsell services within the hotel chain.

Skills

Fluent in Melayu

Customer-oriented

Communication skills

Education

Diploma (D3) in any major

Job description

Provide accurate information about products and services.

Upsell properties or services within the hotel chain to potential and existing customers.

Qualifications

Minimum education: Diploma (D3) in any major.

2–3 years of experience in hospitality, customer service, or sales.

Fluent in Melayu (active) and English.

Communicative and customer-oriented.

Willing to work in a shifting schedule, including weekends and public holidays.

Open to candidates with disabilities (must be able to see, speak, and type).

Immediate availability is preferred.

Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction.

We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards.