Call Center

PT Kingjoy Sukses Bersama; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading call center provider is seeking a Call Center representative in Surabaya. The role includes providing product information, addressing customer issues, and promoting services. Applicants should have at least 1 year of experience, be proficient in MS Office, and reside in Surabaya.

Qualifications

• Minimum 1 year experience in a similar position.
• Proficient in computer use (MS Office Excel and Word).
• Resident of Surabaya.

Responsibilities

• Provide clear information about inbound and outbound products.
• Identify and record customer issues or complaints.
• Present and promote company products to B2C customers.

Skills

Customer service

Proficient in MS Office (Excel, Word)

Job description

PT Kingjoy Sukses Bersama – Call Center (Surabaya)

PT Kingjoy Sukses Bersama is recruiting for the position of Call Center in Surabaya to enhance operational performance. Applicants will be assigned to various company divisions according to their skills and capabilities.

Responsibilities

• Perform main duties of call center, providing clear information about inbound and outbound products.
• Identify and record customer issues or complaints.
• Present and promote company products to B2C customers, schedule and accompany presentation meetings.
• Assist in educating customers on basic financial knowledge, market analysis, and investment/trading.
• Participate in training programs and further skill development.
• Network and promote directly with potential customers.

Qualifications / Requirements

• Minimum 1 year experience in a similar position.
• Proficient in computer use (MS Office Excel and Word).
• Resident of Surabaya.

Only Jobseekers may submit applications.