Business Process & Procedure Officer

PT Eigerindo Multi Produk Industri; Kota Bandung; On-site; IDR 499.417.000 - 832.363.000; Full time

Job summary

A leading outdoor products company is looking for a Business Process & Procedure Officer in Bandung, Indonesia. This role involves analyzing and improving business processes, developing SOPs, and leading projects to enhance productivity. Ideal candidates should have a Bachelor's degree and 3-4 years of related experience. Strong skills in project management and communication are essential.

Qualifications

• At least 3-4 years of working experience in the related field.
• Excellent knowledge of business policy, systems & procedures.
• Understanding of project management and continuous development methodologies.

Responsibilities

• Analyze current business processes and identify areas for improvement.
• Develop and maintain standard operating procedures (SOPs).
• Lead cross-functional projects to enhance operational performance.
• Collaborate with departments to align processes with goals.
• Monitor the effectiveness of implemented changes.

Skills

Ms. Office (Visio)

Excellent communication

Analytical skills

Project management

Interpersonal skills

Problem-solving skills

Education

Bachelor's Degree in Engineering (Industrial) or Computer Science/Information Technology

Tools

ERP system

SAP system

Job description

Overview

We are looking for a highly motivated Business Process & Procedure Officer to join our team. This role is responsible to improve the operational systems, processes, and policies in support of the organization's mission. This role focuses on enhancing management reporting, business processes, systems, and procedures (SOPs), while supporting overall organizational planning and operational efficiency.

Responsibilities

• Analyze current business processes and identify areas for improvement and optimization.
• Develop, update, and maintain standard operating procedures (SOPs) to ensure consistent and efficient operations across departments.
• Lead cross-functional projects aimed at improving operational performance and productivity.
• Collaborate with department heads to align processes with organizational goals and compliance requirements.
• Monitor and evaluate the effectiveness of implemented changes, using data-driven approaches to ensure measurable improvements.
• Support business planning initiatives through the development and implementation of efficient systems and tools.
• Ensure documentation, process flow mapping, and change management are properly managed and communicated.
• Identify and mitigate process risks while ensuring best practices and continuous improvement principles are followed.
• Drive the digitalization of business process flows to improve efficiency, data accuracy, and process transparency.

What you will Need to Succeed

• Candidate must possess at least Bachelor's Degree in Engineering (Industrial), Computer Science/Information Technology or equivalent.
• At least 3-4 Year(s) of working experience in the related field is required for this position.
• Have ability to using Ms. Office (Visio).
• Excellent knowledge of business policy, system & procedures and project management & continuous development methodologies.
• Excellent communication, time management and interpersonal skills.
• Excellent analytical, problem-solving, and organizational skills.
• Understanding ERP system; SAP system will be advantage.
• Will be placed in Bandung.

Equal Opportunity Employer

At EIGER, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file.

Visit Us

Retail & Consumer Products 1,001-5,000 employees

Founded in 1979 in Bandung, Indonesia, Eiger has grown from a small brand with two sewing machines to the leader of the Outdoor & Lifestyle industry in Indonesia. Through PT. Eigerindo Multi Produk Industry, Eiger continues to lead Tropical Adventure in innovation through mountaineering, riding, and lifestyle products. Revered for its quality and commitment to products that push the boundaries of exploration, Eiger is setting its sights on new global markets and looking to expand with people who are up to the challenge.

Founded in 1979 in Bandung, Indonesia, Eiger has grown from a small brand with two sewing machines to the leader of the Outdoor & Lifestyle industry in Indonesia. Through PT. Eigerindo Multi Produk Industry, Eiger continues to lead Tropical Adventure in innovation through mountaineering, riding, and lifestyle products. Revered for its quality and commitment to products that push the boundaries of exploration, Eiger is setting its sights on new global markets and looking to expand with people who are up to the challenge.