Business Operational Associate

Pintu; Karet Kuningan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading crypto investment platform in Indonesia is seeking Operations and Customer Success Staff to enhance daily operations and support cross-functional teams. The ideal candidate will have 2-3 years of relevant experience, particularly in procurement and financial tracking. This role involves improving operational efficiency and ensuring compliance across processes. Join us in building a user-friendly cryptocurrency investment app.

Qualifications

• 2–3 years of experience in business operations, administration, procurement, or a related field.
• Proven track record in supporting cross-functional teams and managing operational workflows.
• Experience in procurement or vendor management is an advantage.
• Background in financial tracking, data processing, or reporting preferred.
• Exposure to working in fast-paced or dynamic environments is a plus.

Responsibilities

• Ensure smooth execution of day-to-day business operations by maintaining efficiency, accuracy, and compliance.
• Support collaboration between Finance, HR, Procurement, and other teams.
• Assist in sourcing, negotiation, and vendor management.
• Monitor budgets, expenses, and operational costs.
• Maintain and organize business records, contracts, and reports.
• Provide operational and administrative assistance in strategic projects.
• Support adherence to internal policies and regulations.

Skills

Operational Excellence

Cross-Functional Coordination

Procurement & Vendor Management

Financial Tracking & Reporting

Data & Documentation Management

Project Support

Compliance & Governance

Job description

At PINTU, We are building the #1 crypto investment platform to focus on new investors in Indonesia and Southeast Asia. We know that 99% of new investors are underserved because existing solutions cater to the 1% who are pros and early adopters hence we built an app that helps them to learn, invest and sell cryptocurrencies in one click away.

We’re looking for Operations and Customer Success Staff to join our Operations Team, to support the day to day operations activities.

What You’ll Be Doing

In this role, you will:

• Operational Excellence – Ensure smooth execution of day‑to‑day business operations by maintaining efficiency, accuracy, and compliance across processes.
• Cross-Functional Coordination – Support collaboration between Finance, HR, Procurement, Compliance, and other teams to align business operations with company objectives.
• Procurement & Vendor Management – Assist in sourcing, negotiation, and vendor management to optimize cost, quality, and service delivery.
• Financial Tracking & Reporting – Monitor budgets, expenses, and operational costs; prepare accurate reports to support decision‑making.
• Data & Documentation Management – Maintain and organize business records, contracts, and reports to ensure transparency and audit‑readiness.
• Project Support – Provide operational and administrative assistance in the planning, execution, and monitoring of strategic projects and initiatives.
• Compliance & Governance – Support adherence to internal policies, regulations, and audit requirements.

Who We Are Looking For

Requirements:

• 2–3 years of experience in business operations, administration, procurement, or a related field.
• Proven track record in supporting cross-functional teams and managing operational workflows.
• Experience in procurement or vendor management is an advantage.
• Background in financial tracking, data processing, or reporting preferred.
• Exposure to working in fast-paced or dynamic environments (e.g., startups, tech companies) is a plus.

Let’s Realise a Cryptocurrency Bank for Everyone!

We are building the #1 cryptocurrency bank for everyone to accelerate the transition to an open financial system.

We have impacted many lives but there’s still plenty to do and we can’t do it alone. You can learn more about us.

What is PINTU?

PINTU is a blockchain-based digital investment app that focuses on new investors. We have created a user‑friendly app that helps new investors to learn, buy and invest cryptocurrency one click away.

Our agility and firm hold on our core purpose and values have allowed us to remain resilient and thrive through tumultuous times.

Learn more about PINTU here.