Business Analyst (Technology - Financial Services)

Accenture PLC; Jakarta Pusat; Vor Ort; IDR 180.000.000 - 300.000.000; Vollzeit

Zusammenfassung

Accenture is seeking an experienced Business Analyst to join our Technology practice in Jakarta, supporting transformation programs across Financial Services. You will translate complex business needs into practical technology solutions, working with stakeholders, product teams, architects, developers, and testers.

You will contribute from requirements definition through solution delivery, testing, and implementation, collaborating in Agile, SAFe, or hybrid delivery models to drive business

Qualifikationen

• Bachelor's degree in Information Systems, Computer Science, Engineering, Business, Finance, Economics, or related discipline.
• Minimum 4 years of relevant experience as a Business Analyst or similar technology delivery role.
• Experience within Financial Services, preferably banking, payments, insurance, or regulated institutions.
• Strong experience in requirements gathering, business process analysis, and stakeholder management.
• Ability to translate business requirements into technology solutions and communicate between business and technical teams.
• Strong analytical, structured problem-solving, documentation, facilitation, and presentation skills.

Aufgaben

• Gather, analyze, document, and validate business, functional, and system requirements across Financial Services transformation initiatives.
• Analyze as-is and to-be processes, identify gaps and translate needs into technology requirements.
• Develop BRD, FRS, user stories, acceptance criteria, and process flows.
• Facilitate requirements workshops and stakeholder interviews across business and tech teams.
• Support transformations like onboarding, accounts, lending, payments, digital banking, and more.
• Collaborate with product owners, solution architects, developers, testers, vendors, and users to meet functional outcomes.
• Support SIT, UAT, defect triage, traceability, and post-implementation activities.
• Work within Agile, Scrum, SAFe, Waterfall, or hybrid delivery models.

Kenntnisse

Business Analysis

Requirements Gathering

Stakeholder Management

Process Modelling

Ausbildung

Bachelor's degree in Information Systems

Tools

Jira

Confluence

Azure DevOps

Visio

Signavio

Jobbeschreibung

About The Role

Accenture is seeking experienced Business Analysts to join our Technology practice supporting transformation programs across the Financial Services industry, including banking, insurance, payments, and other financial institutions.
You will work at the intersection of business and technology, partnering with client stakeholders, product teams, architects, developers, and testers to translate complex business needs into practical technology solutions. You will contribute across the transformation lifecycle, from process analysis and
requirements definition through solution delivery, testing, and implementation.

Key Responsibilities

• Gather, analyze, document, and validate business, functional, and system requirements across Financial Services transformation initiatives.
  
• Analyze as-is and to-be business processes, identify gaps and improvement opportunities, and translate business needs into clear technology requirements.
  
• Develop deliverables such as Business Requirements Documents (BRD), Functional Requirement Specifications (FRS), user stories, acceptance criteria, process flows, use cases, and functional specifications.
  
• Facilitate requirements workshops, stakeholder interviews, process walkthroughs, and solution discussions across business and technology teams.
  
• Support transformation across Financial Services processes such as customer onboarding, account servicing, branch operations, lending, payments, cards, deposits, collections, customer service, and digital banking.
  
• Collaborate with product owners, solution architects, developers, testers, vendors, and business users to ensure solutions meet functional requirements and intended business outcomes.
  
• Support System Integration Testing (SIT), User Acceptance Testing (UAT), defect triage, requirements traceability, business readiness, cutover, and post-implementation activities.
  
• Work within Agile, Scrum, SAFe, Waterfall, or hybrid delivery models, contributing to backlog refinement, sprint planning, demonstrations, and release readiness as applicable.
  

Required Qualifications

• Bachelor's degree in Information Systems, Computer Science, Engineering, Business, Finance, Economics, or a related discipline.
  
• Minimum 4 years of relevant experience as a Business Analyst, System Analyst, Functional Analyst, Product Analyst, or similar technology delivery role.
  
• Experience within Financial Services, preferably banking, payments, insurance, multi-finance, or other regulated financial institutions.
  
• Strong experience in requirements gathering, business process analysis, functional design, process mapping, and stakeholder management.
  
• Ability to translate business requirements into technology solutions and communicate effectively between business and technical teams.
  
• Strong analytical, structured problem-solving, documentation, facilitation, and presentation skills.
  

Preferred Qualifications

• Experience in Core Banking, Digital Banking, Branch Transformation, Payments, Lending, Cards, Customer Onboarding/KYC, or CRM transformation.
  
• Familiarity with tools such as Jira, Confluence, Azure DevOps, Visio, Signavio, or similar requirements and process-management platforms.
  
• Understanding of APIs, system integrations, data mapping, microservices, cloud platforms, or modern digital architectures.
  
• Experience with Agile/Scrum or SAFe delivery and relevant certifications such as IIBA CBAP/CCBA, PMI-PBA, Certified Scrum Product Owner (CSPO), or SAFe is advantageous.
  

About The Company / Team

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.
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