Brand Store Supervisor

realme; Pluit; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading technology brand is seeking a Brand Store Operation Supervisor to manage daily operations, ensure brand consistency, and drive sales performance across their stores. The ideal candidate will have a Bachelor's degree in Business Administration or Retail Management, experience in retail operations, and strong communication skills. Benefits include phone top-up, private insurance, and an annual bonus. This role requires fluency in English, with Chinese Mandarin as a plus.

Benefits

Phone Top Up

Private Insurance

Annual Bonus

Qualifications

• Proven experience in retail operations or store management.
• Experience in consumer electronics or fast-paced retail is preferred.
• Willing to travel for store visits or operational audits.

Responsibilities

• Oversee daily operations of Brand stores for efficiency.
• Ensure compliance with company standards and branding.
• Monitor sales performance and coordinate sales initiatives.
• Manage inventory levels to avoid stock issues.
• Conduct store audits and provide corrective actions.
• Prepare reports on sales performance and KPIs.

Skills

Fluent in English

Fluent in Chinese Mandarin

Strong leadership skills

Analytical skills

Problem-solving skills

Excellent communication

Coordination abilities

Education

Bachelor's degree in Business Administration

Bachelor's degree in Retail Management

Job description

We’re excited to announce that we’re looking for a talented Brand Store Operation Supervisor to join our fun, transparent, and collaborative team!

Job Description

We are seeking a highly organized and proactive individual to oversee the daily operations of our Brand stores. This role is critical in ensuring store performance, operational excellence, and brand consistency across all locations.

Key Responsibilities

• Operational Management
  • Oversee day-to-day operations of Brand stores to ensure efficiency and compliance with company standards.
  • Ensure store layouts, visual merchandising, and in-store branding meet established visibility guidelines.
  • Monitor and drive sales performance across stores to ensure targets are met or exceeded.
  • Coordinate with sales teams to develop and execute initiatives that increase customer traffic and conversion rates.
• Inventory & Stock Management
  • Ensure timely replenishment of stock and monitor inventory levels to avoid stock outs or overstock situations.
  • Coordinate with supply chain and warehouse teams to maintain optimal stock availability in each store.
• Team Capacity & Performance
  • Ensure each store has the appropriate number of trained staff in line with operational standards.
  • Monitor staff performance and provide coaching, guidance, or support as needed.
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• Store Audit & Compliance
  • Conduct regular store visits and audits to ensure compliance with company SOPs and policies.
  • Identify operational gaps and implement corrective actions to improve performance and customer experience.
• Reporting & Analysis
  • Prepare and present regular reports on sales performance, inventory status, staffing, and store KPIs.
  • Analyze data to identify trends, risks, and opportunities for improvement.

Qualifications

• Fluent in English (both written and verbal) and Chinese Mandarin is a PLUS.
• Bachelor’s degree in Business Administration, Retail Management, or related field.
• Proven experience in retail operations or store management, preferably in consumer electronics or a fast-paced retail environment.
• Strong leadership, analytical, and problem-solving skills.
• Excellent communication and coordination abilities.
• Willing to travel for store visits or operational audits.

If you think that you are the person we looking for, Just drop your CV to us ！:)

Benefits

• Phone Top Up
• Private Insurance
• Annual Bonus

Realme is a technology brand that provides superior quality and trendsetting smartphones and products to the global market. Realme users are young, ambitious and globally minded. The brand was officially established on May 4, 2018 by its founder Sky Li, together with a bunch of young people with rich experiences in the smartphone industry. Realme products empower these people to 'Dare to Leap' using the latest in technology and design.