Branch Staff (multi roles Housekeeping & Office) - Alun-Alun Malang

Bobobox; Klojen; On-site; IDR 12.000.000 - 100.000.000; Full time

Job summary

A leading hospitality company in Klojen, Indonesia is seeking a dedicated Housekeeping Staff member. The ideal candidate should have at least 1 year of relevant experience in a hotel or resort environment. Responsibilities include managing guest interactions, ensuring cleanliness, and maintaining stock of cleaning supplies. This role requires the ability to work shifts and respond to urgent matters as needed.

Qualifications

• Relevant work experience in Housekeeping/Front Office department at a hotel/resort property for minimum 1 year.
• Willing to work on the shift schedule.
• Willing to work outside time schedule if there are urgent matters.

Responsibilities

• Greet guests and manage their reservations.
• Ensure cleanliness and tidiness of the hotel branch.
• Manage cleaning supplies and equipment.

Skills

Housekeeping experience

Customer service

Attention to detail

Communication skills

Job description

What you will do:

• To Greet and ask about the reservation a guest in a proper manner
• Check and confirm the guest's reservation into the PMS system
• Ask for the guest's ID Card and make sure the registration form is filled correctly
• To conduct and be responsible based on the instruction of the Branch Leader
• Leader on cleanliness and tidiness of the Bobobox Branch (pod and public area)
• Ensure stock of cleaning kits and trolly is loaded.

You will fit in this job if you:

• Relevant work experience in Housekeeping/Front Office department at a hotel/resort property for min.1 year
• Willing to work on the shift schedule
• Willing to work outside time schedule if there are urgent matters
• Neat appearance & well groomed
• Placement : Bobopod Alun-Alun Malang