Branch Representative

Happy Fish Swim School; Nusa Jaya; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading swim school in Indonesia is seeking an Outlet Crew Member to provide excellent customer service and assist with daily operations. The ideal candidate has strong communication skills, enjoys working with children, and possesses a Certificate or Diploma. This role offers a fun and supportive working environment with opportunities for growth.

Benefits

Sales, Target and Renewal Incentives

EPF & SOCSO

Medical Claim

Training provided

Performance Bonus

Company Trip

Fun, casual, and supportive working environment

Qualifications

• Able to communicate well in English, Mandarin or Bahasa Malaysia.
• Fresh graduates are also encouraged to apply.
• A tidy and meticulous person.
• Caring, loving and willing to work with children and toddlers.

Responsibilities

• Provide warm, friendly customer service to all visitors and students.
• Maintain cleanliness and tidiness of the branch.
• Assist with class coordination and daily branch routines.
• Report any issues or emergencies to the Branch Manager.

Skills

Friendly and helpful personality

Strong communication skills

Teamwork

Multitasking

Education

Certificate / Diploma or above

Job description

Responsibilities

• Provide warm, friendly customer service to all visitors and students
• Maintain cleanliness and tidiness of the branch (changing rooms, reception)
• Support front desk operations (attendance tracking, admin tasks, etc.)
• Assist with class coordination and daily branch routines
• Report and elevate any issues or emergencies to the Branch Manager
• Ensure a clean, cheerful, and well‑organised learning environment

Requirements

Are you friendly, responsible, and love working in a family‑friendly environment? Join us at Happy Fish Swim School as an Outlet Crew Member and help create a welcoming and safe space for our little swimmers and their families!

Work Venue: Sunway Bigbox Iskandar Puteri Johor

Hours: A (9.30AM‑6.30PM) B (11.30AM‑8.30PM) | 2 days off day on Weekday

• Able to communicate well in English, Mandarin or Bahasa Malaysia.
• Candidate possesses at least a Certificate / Diploma or above.
• Fresh graduates are also encouraged to apply.
• Friendly and helpful personality – love meeting people!
• A tidy and meticulous person.
• Caring, loving and willing to work with children and toddler.
• Strong communication skills and team work.
• Multitasking.

Benefits

• Sales, Target and Renewal Incentives
• EPF & SOCSO
• Medical Claim
• Training provided
• Performance Bonus
• Company Trip
• Fun, casual, and supportive working environment
• Opportunities to grow within a leading swim school