Branch Manager English Academy - Tanjung Pinang - Pamedan

Ruangguru for Business; Tanjungpinang; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading educational company in Indonesia is looking for an individual to manage branch operations. The role includes leading marketing initiatives aimed at student engagement and overseeing the customer experience. Ideal candidates should have a Bachelor's Degree, possess leadership experience in relevant fields, and demonstrate strong communication skills in Bahasa Indonesia and English. Previous teaching experience is desirable.

Qualifications

• Bachelor’s Degree in any major is essential.
• Experience in Sales & Marketing/Business Development/Business Operations is preferred.
• Knowledge of people management is necessary.

Responsibilities

• Coordinate and manage branches for smooth operations.
• Lead initiatives for student engagement and enrollment.
• Manage customer experience from start to finish.

Skills

Leadership skills

People management

Strong communication in Bahasa Indonesia

Strong communication in English

Education

Bachelor’s Degree in any major

Job description

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end‑to‑end customer journey to ensure satisfaction and foster loyalty

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start‑up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable