Branch Manager English Academy - Semarang - Majapahit

Ruangguru for Business; Kota Semarang; On-site; IDR 400.000.000 - 450.000.000; Full time

Job summary

A leading education firm in Indonesia is seeking a Manager to oversee branches, manage customer experience, and lead marketing initiatives. Candidates should have a Bachelor’s degree, leadership experience, and strong communication skills in Bahasa Indonesia and English. Experience in an educational or startup environment is advantageous.

Qualifications

• Leadership experience in Sales & Marketing/Business Development/Operations.
• Good knowledge of people management.
• Strong communication skills in Bahasa Indonesia and English.

Responsibilities

• Coordinate and manage branches for smooth operations.
• Lead initiatives to drive student engagement.
• Evaluate market conditions for PnL management.
• Oversee the entire customer experience.

Skills

Leadership

Sales & Marketing

Communication

People Management

Education

Bachelor’s Degree

Job description

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable