Branch Manager English Academy - Bukittinggi - Jambu Air

Ruangguru for Business; Bukittinggi; On-site; IDR 400.000.000 - 450.000.000; Full time

Job summary

A leading educational service provider in Bukittinggi is seeking a manager to coordinate branches and drive student engagement. The ideal candidate should have a Bachelor's Degree and leadership experience in Sales & Marketing or Business Development. Strong communication skills in both Bahasa Indonesia and English are essential. This role involves overseeing the entire customer experience to ensure satisfaction and loyalty.

Qualifications

• Experience in handling a team with good people management skills.
• Previous experience in Sales & Marketing or Business Development.
• Experience in an English course or educational/start-up environment is advantageous.

Responsibilities

• Coordinate and manage branches within the regional area.
• Lead initiatives within branches to drive student engagement.
• Manage customer experience to ensure satisfaction and loyalty.

Skills

Leadership experience in Sales & Marketing

Good knowledge of people management

Strong communication skills in Bahasa Indonesia and English

Education

Bachelor's Degree in any major

Job description

Responsibilities

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Qualifications

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable