Branch Leader - Kebayoran Baru, Jakarta

Bobobox; Kebayoran Baru; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading hospitality company is looking for a Branch Leader in Kebayoran Baru, Jakarta. In this role, you will supervise staff and ensure excellent guest service and cleanliness throughout the branch. Ideal candidates should have a degree in tourism or hospitality along with supervisory experience in the industry. Strong communication skills in English and a well-groomed appearance are essential. Proficiency in handling guest inquiries and maintaining branch operations is required.

Qualifications

• At least 1 year of supervisory experience in the hospitality industry.
• Experience in front office and/or housekeeping operations.
• Well-groomed and neat appearance.

Responsibilities

• Ensure smooth front line and housekeeping operations.
• Supervise team and assist in guest services.
• Maintain cleanliness in all branch areas.

Skills

Communication in English

Supervision skills

Customer service

Education

Undergraduate degree in tourism/hospitality

Job description

What you will do:

As a ‘Branch Leader’, you will ensure the smoothness of front line/host and housekeeping/cleaner operation. Supervise and assist the team in welcoming the guests and serve the guests from their arrival, during stay, till their departure. You are also responsible for ensuring the cleanliness and tidiness of all branch areas (facade, lobby, pods, parking, offices, public facilities). With guidance from your superior, you will make decisions to ensure the smoothness of branch operations and provide a polite, professional, efficient, and flexible service at all times to support the positive image of the company.

You will fit in this job if you:

• Candidate must possess at least an undergraduate (S1) in tourism/hospitality or equivalent
• Having experience at supervisory level background specialized in the front office and/or housekeeping or equivalent.
• At least 1 (one) year of working experience as a supervisor in the hospitality industry.
• Actively able to communicate in English both verbally and in writing.
• Able and willing to work overtime and outside operational time.
• Has a neat appearance and is well-groomed.
• Willing to work at Bobopod Kebayoran Baru, Jakarta