Bonnet Hotel Surabaya - LokerHotelier.com

LokerHotelier.com - Lowongan Kerja Hotel, Resort, Villa, Restaurant, Spa & Gym; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading hospitality establishment in Surabaya is looking for a Guest Service Agent to greet and assist guests, handle check-in/check-out, and manage reservations. Ideal candidates are female, have good communication skills, and a minimum of a high school education, preferably in Hospitality/Tourism. Previous experience is an advantage. This role requires working in shifts.

Qualifications

• Female, with attractive appearance.
• Pleasant personality, polite, disciplined, and communicative.
• Basic English communication skills (oral & written).
• Previous experience in the same position is an advantage.
• Willing to work in a shift schedule.

Responsibilities

• Greet and assist guests.
• Handle check-in/check-out.
• Manage reservations.
• Provide hotel information.
• Ensure guest satisfaction.

Skills

Communication skills

Customer service

Education

High School / Vocational School (Diploma or Bachelor’s Degree in Hospitality/Tourism preferred)

Job description

Join our team at Bonnet Hotel Surabaya. We are looking for qualified candidates for the following position:
Guest Service Agent (GSA)

General Requirements

• Female, with attractive appearance
• Pleasant personality, polite, disciplined, and communicative
• Minimum education: High School / Vocational School (Diploma or Bachelor’s Degree in Hospitality/Tourism preferred)
• Basic English communication skills (oral & written)
• Previous experience in the same position is an advantage
• Willing to work in a shift schedule

Main Responsibilities

• Greet and assist guests
• Handle check‑in/check‑out
• Manage reservations
• Provide hotel information
• Ensure guest satisfaction

Location: Bonnet Hotel Surabaya, Jl. Manyar Kertoarjo V No.62, Surabaya

Send your CV & Application to email: [email protected] / [email protected]

Application Deadline: 8 September 2025

Don’t miss this opportunity to be part of our hospitality team at Bonnet Hotel Surabaya!