Beverage Operations Manager

Hilton Bali Resort; Provinsi Bali; On-site; IDR 180,000,000 - 320,000,000; Full time

Job summary

Hilton Bali Resort is seeking a Beverage Manager in Bali to lead daily beverage operations across multiple outlets, ensuring quality, service excellence, and profitability. You will drive guest satisfaction initiatives and manage cost controls while mentoring a diverse team.

The role requires strong leadership, English fluency, and experience in hospitality management. Join us to deliver memorable experiences in a dynamic resort setting on the beautiful island of Bali.

Qualifications

• Diploma or degree in Hospitality Management or related field.
• 5-7 years in F&B operations with supervisory or managerial experience preferred.
• Strong leadership, service excellence, and operational planning abilities.
• Familiarity with POS systems and inventory management tools.
• Fluent in English; effective in team coordination and guest interaction.
• Detail-oriented, adaptable, and committed to delivering high-quality service.

Responsibilities

• Ensure seamless operations: Manage daily beverage operations for designated outlets, ensuring top-tier quality, service, and marketing strategies that maximize profitability and customer satisfaction.
• Enhance guest satisfaction and service excellence: Support the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience.
• Drive operational efficiency: Oversee the administrative and planning functions of the Food & Beverage department, ensuring smooth daily operations while implementing cost controls for beverage and labor expenses.
• Elevate quality and service standards: Support the delivery of exceptional beverage quality, service, and marketing strategies to enhance guest satisfaction, drive revenue, and maximize profitability.
• Inspire and develop the team: Supervise, coach, and mentor team members, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team.
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being.

Skills

Leadership

Customer service

Operational planning

POS systems

Inventory management

English fluent

Team coordination

Education

Diploma/degree in Hospitality Management or related field

Tools

POS systems

Inventory management tools

Job description

Hilton Bali Resort is seeking a Beverage Manager in Bali to lead daily beverage operations across multiple outlets, ensuring quality, service excellence, and profitability. You will drive guest satisfaction initiatives and manage cost controls while mentoring a diverse team.

The role requires strong leadership, English fluency, and experience in hospitality management. Join us to deliver memorable experiences in a dynamic resort setting on the beautiful island of Bali.