Become a Luxury Brand Evaluator Automobile Project in Palu, ID

CXG group; Palu; On-site; IDR 368,671,000 - 737,342,000; Part time

Job summary

CXG group is seeking a Luxury Brand Evaluator in Palu, Indonesia. Join our team to discreetly assess customer experiences in luxury stores and provide critical feedback that shapes the future of luxury brands.

This freelance position offers flexibility in assignments and hours, allowing you to choose missions that fit your preferences. Ideal candidates will have a passion for automobiles and a keen ability to observe customer interactions across various environments.

Qualifications

• Have a valid car driving license.
• Good understanding of the automobile industry.
• Passionate about automobiles and improving customer service.
• Enjoy interacting with people.
• Keen eye for observing and noting shopping experiences.
• Willingness to adapt to various assignment types.
• Ability to provide unbiased, honest feedback.

Responsibilities

• Choose assignments aligning with personal preferences.
• Engage with sales associates in stores or online.
• Evaluate customer experiences and provide feedback.
• Provide honest feedback - use our platform to share your observations through questionnaires.

Skills

Automobile industry knowledge

Observational skills

Customer service improvement

Interpersonal skills

Feedback proficiency

Tools

CXG Live platform

Job description

Are you an automobile enthusiast who appreciates the finer details of high-end vehicles? If the answer is yes, we are looking for you!

As a Luxury Brand Evaluator, you will step into the world of luxury to discreetly assess customer experiences and provide critical feedback that helps brands refine their services, your insights will shape the future of luxury experiences.

• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.

What you will be doing

1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - visit boutiques, check ambience, experience luxury automotive showrooms, purchase online, evaluate after-sales services, or overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

• Have a valid car driving licence
• Good understanding of the automobile industry.
• Passionate about automobiles and improving customer service and retail environments.
• Enjoy interacting with people.
• Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
• Willingness to adapt to varying assignment types and industries.
• Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys

• This is a freelance, project-based position
• Flexible working hours