Beauty Advisor

Pt Wijaya Inovasi Gemilang; Kota Yogyakarta; Remote; IDR 100.000.000 - 200.000.000; Full time

Job summary

A customer service company is looking for a Customer Service Representative to handle inquiries and ensure a smooth customer experience. Applicants should hold a Diploma or Bachelor's degree, possess fluent English-speaking skills, and have at least one year of experience in logistics. This position requires working night shifts remotely. The role is pivotal for maintaining customer satisfaction and supporting daily logistics operations.

Benefits

Competitive salary

Career path

Diversity environment

Qualifications

• Minimum one year of experience in the logistics industry.
• Strong resistance to pressure and ability to stay motivated under challenging situations.
• Comfortable working in a remote environment and on night shifts.

Responsibilities

• Handle customer inquiries, provide accurate information, and ensure a smooth pre-sales and after-sales experience.
• Manage customer inquiries, consultation requests, order tracking, and complaints.
• Ensure service quality meets SLA/KPI targets.

Skills

Customer service

Fluent in English

Attention to detail

Strong communication

Problem-solving

Education

Diploma or Bachelor's degree in any major

Job description

Beauty Advisor

Showing 67 Beauty Advisor jobs in Sleman

Posted today

Customer Service (Logistics)

Job Description:

• Handle pre-sales and after-sales inquiries via call and email
• Manage customer inquiries, consultation request, order tracking, and complaints
• Ensure service quality meets SLA/KPI targets
• Communicate clearly and professionally in every interaction

Minimum Qualifications: Our client in the logistics industry is looking for Customer Service to support their international operations.

We are hiring 10 agents consisting of 6 English speakers and 4 Spanish speakers.

This role requires night shifts, but don't worry, you will be working remotely while connecting with clients worldwide.

As a Customer Service, you will handle customer inquiries, provide accurate information, and ensure a smooth pre-sales and after-sales experience. You will play a key role in maintaining customer satisfaction and supporting daily logistics operations.

Qualifications:

• Diploma or Bachelor's degree in any major
• Fluent in English is a must; fluent in Spanish will be placed in roles that require it
• Minimum one year of experience in the logistics industry
• Strong resistance to pressure and ability to stay motivated under challenging situations
• Strong sense of responsibility, attention to detail, and excellent communication skills
• Comfortable working in a remote environment and on night shifts

Company Overview

Kreatifitas Sinergisme Teknoindo (KST) is a software company specialized in IT services and software product development. Among the key domains are retail, inventory‑management, administration & back‑office processing, manufacturing, e‑commerce, and others. Our headquarter is in Jakarta, with team members working from several cities in Indonesia. We work primarily with small and midsize businesses, with clients from across Asia and Australia. Vision: Our vision is to be a leading global IT company, trusted by its customers for consistently delivering quality software and service excellence; whilst at the same time also become a tech hub that educating and caring for its employees wellbeing, and collaborating with them for innovation and continuous improvement. Culture: We put both clients and employees at the centre of what we do. At KST, we encourage a proactive and open communication working culture. Below are KST core values and competencies, a list of specific attributes and behaviours we care about the most. The more these values sound like you, and describe the people you want to work with, the more likely you will thrive at KST: Willing to Learn: You learn rapidly and eagerly Observant – You listen well and seek to understand before reacting Respect - You adapt your style, and collaborate effectively with people of diverse background and cultures Knowledgeable – You are good at using data, take smart risks and think strategically Excellent – You are reliable, demonstrate strong performance and thirst for excellence Teamwork – You contribute, nurture, and make time to help colleagues Humble – You are quietly confident and openly humble Integrity – You are known for authenticity, transparency, and admit mistakes freely Creative – You are curious, open minded in search of new ideas and suggest better approaches Service – You seek what is best for KST, rather than what is best for yourself or your group

Customer Service Admin

Posted today

Job Description:

• Senin: Pagi, Siang
• Selasa: Pagi, Siang
• Rabu: Pagi, Siang
• Jum'at: Siang, Pagi
• Minggu: Pagi, Siang

Customer Service Online

Posted today

Job Description:

• Good attitude and good learner

" and the Company will not ask for any form of payment during the recruitment process. Please report to us immediately, if you are invited for an interview and asked to make a payment with a sum of money."

Supervisor

Posted today

Responsibilities:

• Supervise daily operations and agent performance,
• Maintain intensive communication with the client and internal BPO manager to ensure alignment and performance.
• Prepare and submit operational reports on an hourly, daily, weekly, and monthly basis.
• Create and manage agent and team leader shift schedules.
• Develop and support agents through regular briefing, coaching, and performance reviews.

Qualifications:

• Minimum education: Diploma (D3) or Bachelor's Degree (S1) in any field.
• Minimum 1 year of experience as a Team Leader in tier 1 and tier 2.
• Familiar with team monitoring and performance management.
• Strong analytical thinking and problem-solving skills.
• Proficient in Microsoft Excel for reporting and scheduling purposes.

Customer Service (English / Indonesian)

Posted today

Jobdesk:

• Menerima dan menjawab panggilan, chat, atau email pelanggan berbahasa Inggris.
• Memberikan informasi terkait produk, layanan, promo, atau kebijakan perusahaan.
• Menangani keluhan, memberikan solusi, dan melakukan follow‑up bila diperlukan.
• Mencatat laporan atau kasus pelanggan di sistem dengan akurat.
• Berkoordinasi dengan tim internal untuk penyelesaian masalah pelanggan.
• Menjaga standar kualitas layanan sesuai KPI (response time, handling time, CSAT).
• Berkomunikasi dengan sopan, profesional, dan jelas dalam bahasa Inggris.

Bahasa: English required (minimum fluent), Bahasa Indonesia possibly preferred.

Customer Service Experience Toys Company Project

Posted today

Job Description:

We are seeking a customer‑oriented service representative to act as a liaison, provide product/services information, and resolve any emerging problems that our customers might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

Responsibilities:

• Handle Customer Inquiries by Chat, Email and Social Media.
• Provide Customers about Product and Service Information.
• Identify and Escalate Priority Issues.
• Documenting All Call Information According to Standard Operating Procedures.
• Updating customers profile into computer.
• Conduct customer surveys to ascertain level of customer service.

Requirements:

• Have experience as CS in handling customers through digital media such as live chat and or social media for a minimum of 1 year.
• Willing to work in Shifting Schedule including weekend and Public Holiday.

Benefits: Competitive salary, fun office, career path, and diversity environment.