Bartender

Hilton; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 33,480,000 - 66,960,000; Full time

Job summary

Hilton seeks a friendly Bartender to craft cocktails and deliver memorable guest experiences at our bar. You’ll mix, garnish, and serve drinks with precision, maintain bar stock, and handle payments while upholding health and safety standards.

We value excellent customer service, strong communication, and 1–2 years of F&B bartending experience. Join us to contribute to an award-winning workplace culture and warm, welcoming guest experiences.

Qualifications

• 1–2 years of bartending or related F&B experience.
• Strong knowledge of alcoholic beverages and mixology.
• Excellent customer service and communication abilities.
• Familiarity with health, safety, and responsible alcohol service standards.

Responsibilities

• Delight guests with an upbeat, friendly attitude and personal touches.
• Prepare, garnish, and serve drinks according to recipes.
• Stock and organize bar supplies for seamless service.
• Process payments using the POS system accurately.
• Monitor inventory and beverage quality.
• Address guest concerns professionally and safely.
• Maintain health, safety, sanitation, and alcohol service standards.

Skills

Customer service

Communication abilities

Time management

Attention to detail

Mixology skills

Conflict resolution

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You have a passion for creating a variety of innovative cocktails and beverages and making guests feel welcome. As a

Job Description

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You have a passion for creating a variety of innovative cocktails and beverages and making guests feel welcome. As a Bartender, you’re not just preparing and serving drinks – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
• Prepare and serve beverages: Mix, garnish, and serve drinks according to recipe standards, ensuring accuracy and satisfaction
• Maintain bar operations: Stock and organize bar supplies, including beverages, glassware, and perishables, for seamless service
• Process payments efficiently and accurately: Use the point-of-sale system to correctly handle cash, credit/debit cards, gift certificates, and vouchers
• Monitor product quality: Manage inventory and ensure the freshness and quality of all beverage-related items
• Address guest concerns professionally: Manage situations involving intoxicated guests with care and respect, ensuring a safe environment
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

Qualifications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In Addition, This Role Requires The Following Minimum Qualifications

• 1–2 years of bartending or related F&B experience
• Strong mixology skills and knowledge of alcoholic beverages
• Excellent customer service and communication abilities
• Attention to detail and time management, especially during peak hours
• Familiarity with health, safety, and responsible alcohol service standards

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.