Bar Supervisor

The Luxury Collection; Lombok; On-site; IDR 60,000,000 - 120,000,000; Full time

Job summary

The Luxury Collection in Lombok, Indonesia, seeks a Guest Services Supervisor to ensure high standards of guest service, supervise staff, and coordinate with departments to meet guest needs.

You will monitor dining room operations, assist with hiring, training, scheduling, and evaluations, and uphold safety and company policies. This role requires at least 2 years of supervisory experience and a high school diploma or GED.

Qualifications

• High school diploma or GED equivalent.
• At least 2 years of related work experience.
• At least 2 years of supervisory experience.

Responsibilities

• Inspect grooming and attire of staff and rectify deficiencies.
• Communicate with guests, other employees, and departments to meet guest needs.
• Monitor dining rooms for seating, service, safety and guest wellbeing.
• Assist management in hiring, training, scheduling, evaluating, counseling and coaching.
• Maintain positive working relationships and support team goals.
• Follow safety policies and protect company assets.
• Ensure uniform and professional appearance; handle information with confidentiality.
• Read and verify information; move and lift objects as required.

Job description

Additional Information Job Number26108517 Job CategoryFood and Beverage & Culinary LocationDusun Sira Barat, Lombok, West Nusa Tenggara, Indonesia, 83352 VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management Position SummaryInspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, and/or departments to ensure guest needs are met. Ensure staff is working together as a team. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Complete scheduled inventories of supplies, food, and liquor. Check stock and requisition necessary supplies. Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. Communicate last call at designated closing time. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 2 years of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.