AVP-Digital Network Operations

Indosat

Indonesia

On-site

IDR 500,000,000 - 800,000,000

Full time

14 days+

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Job summary

IOH is seeking an experienced leader to oversee IT Network Operations across data centers, security perimeter, enterprise WAN, and hybrid cloud interconnects, ensuring 99.99%+ availability and low latency.

Lead Cisco ACI as-Code, network automation with Ansible/Python, ZTNA, and quality work standards; coach staff and MSPs, and govern ITIL-based service operations and incident response. This role reports to AVP level and guides budget input for capex/opex.

Qualifications

Bachelor Degree in Computer Science, IT, Telecommunications, or related field.
10+ years network engineering; 5+ years in Level 6 / AVP operational leadership.
Integrated Capabilities: Decision making for P1 incidents, continuous improvement via Ansible/Python, customer excellence for SLAs, business awareness of cloud costs, change planning, quality work standards for MOPs, applied learning in ACI/ZTNA, coaching, and cross-functional collaboration.
Technical Expertise: Expert in Cisco ACI, BGP/OSPF, EVPN/VXLAN, Palo Alto/Fortinet, F5 WAF/LTM, Cloud Interconnects, ITIL v4, CCNP/CCIE/PCNSE certified.

Responsibilities

Lead P1/P2/P3 incident command, capacity forecasting, and decisive operational decision making.
Operate Datacenter Network and Cloud Interconnects with adherence to security and performance standards.
Coach team members and govern MSPs to ensure service quality and continuous improvement.
Drive automation via Ansible/Python and ITIL-aligned service operations governance.

Skills

Cisco ACI

BGP/OSPF

EVPN/VXLAN

Firewall

WAF/LTM

Cloud Interconnects

ITIL v4

Ansible

Python

ZTNA

Education

Bachelor Degree in Computer Science, IT, Telecommunications, or related field

Tools

Palo Alto

Fortinet

F5 WAF/LTM

Job description

Provide business-aware operational leadership for IT Network Operations across IOH enterprise datacenter fabric, security perimeter, enterprise WAN, and hybrid cloud integration. Drive customer excellence, 99.99%+ availability, low latency, and zero-fail service posture for enterprise production datacenters, corporate offices, and cloud interconnects. Lead continuous improvement, Cisco ACI as-Code, network automation (Ansible/Python), Zero Trust Network Architecture (ZTNA), and quality work standards while coaching team members and governing Managed Service Providers (MSPs).

SCOPE OF WORK & INTEGRATED COMPETENCIES

Datacenter Network: Operate Cisco ACI fabric across enterprise datacenters, spine-leaf, EVPN/VXLAN, BGP/OSPF, and SAN fabric with strict quality work standards and applied learning in automation.
Network Security: Operate next-generation firewalls, F5 WAF/LTM, and SSL certificates through structured planning, risk evaluation, and close collaboration with Cyber Security.
Connectivity & WAN: Manage MPLS, DIA, VPN, and SD-WAN connectivity for corporate offices, regional hubs, and remote users to deliver customer excellence.
Cloud Integration: Operate Cloud Dedicated Interconnects (GCP, AWS Direct Connect, ExpressRoute) with business awareness of cloud traffic costs and VPC routing.
Service Management: Lead P1/P2/P3 incident command, NPM telemetry, flow analysis, and capacity forecasting through decisive operational decision making.
Vendor & MSP Governance: Direct daily MSP execution, validate vendor SLAs, review Methods of Procedure (MOPs), and coach vendor leads to build team capacity.
Risk & Compliance: Manage IT network controls, ISO 27001 audit compliance, firewall rule reviews, and ZTNA micro-segmentation

AUTHORITY

Job: Operational approval for network changes, firewall rules, ACLs, and project handovers.

People: Lead, coach, and evaluate network specialists; foster continuous learning.

Budget: Input to network capex/opex budget and approve expenses within AVP limit.

REQUIREMENTS & CAPABILITIES

Qualification: Bachelor Degree in Computer Science, IT, Telecommunications, or related field.
Experience: 10+ years network engineering; 5+ years in Level 6 / AVP operational leadership.
Integrated Capabilities: Decision making for P1 incidents, continuous improvement via Ansible/Python, customer excellence for SLAs, business awareness of cloud costs, change planning, quality work standards for MOPs, applied learning in ACI/ZTNA, coaching, and cross-functional collaboration.
Technical Expertise: Expert in Cisco ACI, BGP/OSPF, EVPN/VXLAN, Palo Alto/Fortinet, F5 WAF/LTM, Cloud Interconnects, ITIL v4, CCNP/CCIE/PCNSE certified.

TECHNICAL COMPETENCY LEVELS