Assistant to Manager (Mandarin Speaker)

PT Akulaku Silvrr Indonesia; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading internet company in Indonesia is seeking an Operations Coordinator to ensure smooth operational processes and support SOP implementation. The role requires strong communication skills and proficiency in Mandarin. Ideal candidates will hold a relevant bachelor's degree, with fresh graduates encouraged to apply. Join us and be part of a dynamic team providing digital banking solutions.

Qualifications

• Bachelor’s degree in a relevant field is required.
• Fresh graduates are welcome to apply.
• Proficient in Mandarin, both spoken and written.

Responsibilities

• Monitor and report on daily operational issues.
• Ensure timely and accurate resolution of issues.
• Support SOP implementation process.

Skills

Mandarin proficiency

Communication skills

Leadership skills

Coordination skills

Education

Bachelor’s degree in Business Administration or related field

Tools

Microsoft Office (Word and Excel)

Job description

Responsibilities

• Monitor and report on daily operational issues, ensuring timely and accurate resolution.
• Translate Standard Operating Procedures (SOPs) into required languages and support superiors in managing the SOP implementation process.
• Communicate and implement internal management policies, requests, and strategic plans to ensure proper execution.
• Oversee the daily implementation of verification processes, manage operational and system constraints, and coordinate with third-party vendors.
• Ensure accurate data entry and support the execution of various operational projects on a daily basis.

Requirements

• Bachelor’s degree in Business Administration, Management, International Business, Chinese Studies, Translation, or any related field.
• Fresh graduates are welcome to apply.
• Proficient in Mandarin, both spoken and written.
• Basic understanding of the Finance or Banking industry is a plus.
• Proficient in Microsoft Office, especially Word and Excel.
• Strong communication, coordination, and leadership skills.

Akulaku is a leading internet company focused on ECommerce and Online Financial Services in Southeast Asia with operations in China, Indonesia, Malaysia, Philippines, and Vietnam. We provide digital banking and payment solutions for customers with 5 million+ active users and 150 million+ platform transactions. We highly value people with huge interest to grow and pursue excellence with ability to explore and comprehend risk to provide best services for customers. Explore our vacancies and take the chance to be a part of Aku-Pals!