Assistant Store Manager: Service & Operations Lead

Erajaya Swasembada Tbk; Jakarta Utara; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading retail company in Jakarta Utara is seeking a Store Manager to ensure excellent customer service and manage daily store operations. You will supervise staff, monitor inventory, and ensure compliance with hygiene and safety standards. The ideal candidate has a Bachelor's degree in Business or a related field, with 1-2 years of experience in F&B operations, proven leadership abilities, and proficiency in MS Office and store management systems.

Qualifications

• Minimum 1-2 years’ experience as a Store Manager.
• Strong background in F&B operations and customer service.
• Solid understanding of P&L, COGS, food hygiene, and health & safety standards.

Responsibilities

• Ensure excellent customer service and handle complaints effectively.
• Supervise daily store operations and staff scheduling.
• Monitor product, inventory, and operational needs.

Skills

Customer service

Leadership

Inventory management

Communication in English

Education

Bachelor’s degree in Business, Food & Beverage, or related field

Tools

MS Office

POS/store management systems

Job description

A leading retail company in Jakarta Utara is seeking a Store Manager to ensure excellent customer service and manage daily store operations. You will supervise staff, monitor inventory, and ensure compliance with hygiene and safety standards. The ideal candidate has a Bachelor's degree in Business or a related field, with 1-2 years of experience in F&B operations, proven leadership abilities, and proficiency in MS Office and store management systems.