Assistant Store Manager (Bekasi)

PT. ADIDAS INDONESIA; Bekasi; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A global sportswear company is hiring an Assistant Store Manager for its Bekasi store. The role involves supporting the Store Manager to drive profitability, ensuring excellent customer service, and managing store operations. Candidates should have 5-6 years of retail experience and strong leadership skills. Knowledge of Bahasa Indonesia and English is required. The position is on site and offers competitive salary based on experience.

Qualifications

• 5-6 years of experience in a sports/fashion retail environment with at least 2 years in store management.
• Good command in oral and written Bahasa Indonesia.
• Intermediate English in oral and written.

Responsibilities

• Support the Store Manager in driving store profitability.
• Monitor customer satisfaction and feedback for continuous improvement.
• Ensure compliance with all store policies and procedures.

Skills

Customer service

Store management

Sales analysis

Team leadership

Communication

Education

Related University Degree or 3-year Diploma

Tools

MS Office applications

Job description

adidas is hiring an Assistant Store Manager for one of our stores located in Bekasi.

NOTE: Please only apply if you are open to be placed in Bekasi.

Purpose/ Mission

Drives store profitability by meeting or exceeding sales targets and controlling operational expenses; managing all resources within the store to provide customers with a leading shopping experience; and leading the execution of effective and efficient store operations.

Accountabilities

Primary Responsibility

Support the Store Manager in allocating resources and organizing processes to drive profitability in a variety of situations and market conditions.

Has a working knowledge the store KPI’s and makes commercial decisions based on sound financial judgment.

Tracks store performance data (e.g., best sellers, weekly forward demand and sales per square foot) and responds with solutions that drive commercial success.

Understands the behavior and patterns of the store’s customer base, draws conclusions from this and makes relevant adaptations to the service offer.

Actively monitors customer satisfaction and feedback systems to drive continuous improvement.

Leads service by example and ensures highly visible and effective customer service management at all times.

Creates a culture where all store activity and assets are vehicles for showcasing and driving Brand equity.

Actively ensures Brand and product knowledge is transferred into sales skills in all relevant categories.

Manages an appealing, easy-to-shop environment for customers by ensuring visual merchandising and housekeeping standards are maintained consistently throughout the store.

Ensures store team compliance with all store policies and procedures.

Drives continuous improvement in stockroom processing and replenishment procedures.

Minimizes loss by ensuring all loss prevention procedures are followed.

Provides suggestions and ideas on ways to improve systems and processes.

Supports the recruitment and manages on-boarding, training and development of the store team and ensures all HR policies and procedures are adhered to.

Works with the Manager, Retail to identify strong performers with potential for growth.

Creates a high-performance culture in his/her store by setting clear expectations and targets, analyzing team performance, holding team members accountable, and giving appropriate and prompt feedback, including actively managing poor performance.

Coaches, motivates, and inspires team members to accomplish store goals and maximize their individual performance.

Actively collaborates and shares best practices to drive team performance.

Communicates a desire to learn and seizes all available opportunities to drive his/her development and increase performance.

Professional background/ Experience:

Functional: Minimum 5-6 years of work experience in a sports/fashion customer- and commercial-focused retail environment with a minimum of 2 years of Store Management responsibility.

Intermediate numeracy and literacy and advanced verbal communication skills.

Industry: Preferably in apparel/ fashion/ FW or FMCG Retail; Exposure: Sports.

Education:Related University Degree or 3-year Diploma.

Technology: Intermediate in MS Office Applications; Word, Excel, PowerPoint; and Outlook.

Language skills:Good command in oral and written Bahasa Indonesia.

Intermediate English in oral and written.

OtherPresentation Skill.

What's your expected monthly basic salary?

How many years' experience do you have as an Assistant Store Manager?

How much notice are you required to give your current employer?

Retail & Consumer Products 51-100 employees.

Inspired by our heritage, we push the boundaries of culture and human performance. Through sport, we have the power to change lives.

Headquartered in Herzogenaurach, Germany, we employ more than 59,200 people across the globe.

Inspired by our heritage, we push the boundaries of culture and human performance. Through sport, we have the power to change lives.

Headquartered in Herzogenaurach, Germany, we employ more than 59,200 people across the globe.