Assistant Outlet Manager | AYANA Midplaza, JAKARTA

AYANA Hospitality; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading hospitality group in Jakarta is seeking an Assistant Outlet Manager to oversee daily activities in the restaurant. Responsibilities include managing staff performance, coordinating communication, and ensuring compliance with safety regulations. Ideal candidates have experience in restaurant management and strong communication skills. This role requires flexibility in working hours and a customer-focused attitude.

Qualifications

• Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry.
• Ability to work flexible hours, including evenings and weekends.
• Strong math and reporting skills.

Responsibilities

• Order kitchen utensils and equipment based on needs.
• Supervise restaurant staff performance.
• Coordinate communication between front and back of house.

Skills

Restaurant management software

Math skills

Customer service attitude

Communication skills

Team management

Education

High school diploma

Certification in hospitality

Job description

Overview

We are looking for a Assistant Outlet Manager to ensure all daily activities run smoothly and efficiently.

Responsibilities

• Order kitchen utensils and equipment based on our needs, manage contracts and payroll, and supervise restaurant staff performance.
• Research new wholesale food suppliers and negotiate prices
• Calculate future needs in kitchenware and equipment and place orders, as needed
• Manage and store vendors' contracts and invoices
• Coordinate communication between front of the house and back of the house staff
• Prepare shift schedules
• Process payroll for all restaurant staff
• Supervise kitchen and wait staff and provide assistance, as needed
• Keep detailed records of daily, weekly and monthly costs and revenues
• Arrange for new employees' proper onboarding (scheduling trainings and ordering uniforms)
• Monitor compliance with safety and hygiene regulations
• Gather guests' feedback and recommend improvements to our menus

Requirements

• Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry
• Familiarity with restaurant management software
• Good math and reporting skills
• Customer service attitude
• Communication and team management abilities
• Availability to work within opening hours (e.g. evenings, holidays, weekends)
• High school diploma; additional certification in hospitality is a plus