ASSISTANT MANAGER RESTAURANT

PT Petgo Bastian; Jakasetia; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading restaurant group in Indonesia is seeking an experienced Manager to assist in the overall management of the restaurant. The role requires strong leadership, excellent problem-solving abilities, and a passion for customer service. Responsibilities include staff scheduling, inventory control, and financial reporting. The ideal candidate will have at least 3 years of managerial experience in the hospitality industry and a commitment to delivering exceptional customer experiences.

Qualifications

• Minimum 3 years of experience in a managerial role within the hospitality or tourism industry.
• Strong leadership and people management skills.
• Excellent problem-solving and decision-making abilities.

Responsibilities

• Assist the Restaurant Manager in managing the restaurant operations.
• Lead and motivate the front-of-house team to ensure high customer service.
• Monitor restaurant standards and ensure compliance with regulations.

Skills

Leadership

Problem-solving

Communication

Financial management

Job description

Responsibilities

Assist the Restaurant Manager in the overall management of the restaurant, including staff scheduling, inventory control, and financial reporting

Ensure a consistently high level of customer service by leading and motivating the front-of-house team

Monitor and maintain restaurant standards, policies, and procedures to ensure compliance with all relevant regulations

Identify and implement strategies to improve operational efficiency and profitability

Support the development and training of the restaurant team, providing coaching and mentorship as needed

Collaborate with the marketing and sales teams to drive customer acquisition and retention

Handle customer inquiries and complaints in a professional and timely manner

What we're looking for

• Minimum 3 years of experience in a managerial role within the hospitality or tourism industry
• Strong leadership and people management skills, with the ability to motivate and inspire a team
• Excellent problem-solving and decision-making abilities, with a focus on delivering results
• Proficient in financial management, including budgeting, forecasting, and cost control
• Thorough understanding of restaurant operations, including inventory management, food safety, and customer service
• Strong communication and interpersonal skills, with the ability to effectively liaise with various stakeholders
• Passion for the hospitality industry and a commitment to delivering exceptional customer experiences

About the Company

THE JITTLADA ROYAL THAI CUISINE, The Leading of Thai Restaurant Group in Indonesia successfully operating in prime locations, such as leading shopping complexes and malls. Each restaurant does its best to cater to the different local lifestyles.