Assistant Housekeeping Manager: Elevate Guest Experience

Hilton Worldwide, Inc.; Pegangsaan; On-site; IDR 12.000.000 - 100.000.000; Full time

Job summary

A leading global hospitality company located in Indonesia is seeking an Assistant Housekeeping Manager to oversee housekeeping and laundry operations. This role involves developing team members, ensuring high operating standards, and maintaining effective communication within the hotel. Ideal candidates should have managerial experience in housekeeping, strong leadership and interpersonal skills, and a commitment to exceptional guest service. The position emphasizes flexibility and the ability to work under pressure, promising a rewarding career in the hospitality industry.

Qualifications

• Experience in a managerial or supervisory role in housekeeping/laundry.
• Ability to work under pressure while delivering high customer service levels.
• Knowledge of health, safety, and hygiene in the workplace.

Responsibilities

• Oversee Housekeeping and Laundry operations.
• Assist in developing and training the team.
• Maintain operating standards as per hotel brand standards.
• Perform routine inspections of housekeeping areas.
• Manage staff performance issues according to company policies.

Skills

Housekeeping/laundry experience

Excellent leadership

Interpersonal skills

Communication skills

High level of commercial awareness

Basic computer proficiency

Customer service orientation

Flexibility

Education

High school certificate or equivalent

Tools

Property Management Systems

Microsoft Office

Job description

A leading global hospitality company located in Indonesia is seeking an Assistant Housekeeping Manager to oversee housekeeping and laundry operations. This role involves developing team members, ensuring high operating standards, and maintaining effective communication within the hotel. Ideal candidates should have managerial experience in housekeeping, strong leadership and interpersonal skills, and a commitment to exceptional guest service. The position emphasizes flexibility and the ability to work under pressure, promising a rewarding career in the hospitality industry.