Area Sales Leader

Pt Kredivo Finance Indonesia; Jawa Barat; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading financial services company in Indonesia is looking for a Sales Management Staff. The successful candidate will manage customer orders, monitor sales schedules, and ensure high customer satisfaction. Requirements include a Bachelor's degree and at least 2 years of experience in sales support roles. Benefits include career development, insurance coverage, and free meals.

Benefits

Career development opportunities

Private and family insurance coverage

Additional cash allowances

Nett salary coverage with tax deductions

Dental and eye care benefits

Qualifications

• Minimum 2 years of experience in a similar sales support, order management, or customer service role.
• A high level of responsibility and able to work collaboratively in cross-functional teams.

Responsibilities

• Receive and process customer purchase orders, verifying quantity, pricing, and delivery terms.
• Monitor shipment schedules and ensure products are delivered on time.
• Monitor outstanding receivables and follow up on overdue payments.
• Handle the process of replacing defective products reported by customers.
• Act as a point of contact for customer inquiries and concerns.

Skills

Strong interpersonal and communication skills

Proficient in Microsoft Excel

Problem-solving attitude

Teamwork spirit

Fluent in English

Education

Bachelor's degree in Business, Accounting, or a related field

Job description

Job Description

Location: Karawang

Employment Type: Contract (12 months before Permanent)

Working Hours: Monday to Friday (Non-shift)

About the Role: We are seeking a highly motivated and detail-oriented individual to join our team as a Sales Management Staff. This position plays a key role in supporting customer order fulfillment, managing sales operations, handling customer communications, and ensuring high levels of customer satisfaction.

You will collaborate closely with internal departments such as logistics, finance, and production to ensure smooth and timely delivery of our products and services.

Key Responsibilities

• Customer Order Management
  • Receive and process customer purchase orders, verifying quantity, pricing, and delivery terms.
  • Coordinate with relevant internal teams to ensure accurate and timely order fulfillment.
• Sales Quantity & Schedule Management
  • Monitor shipment schedules and ensure products are delivered on time.
  • Track sales volumes and ensure timely issuance of invoices according to contractual terms.
• Accounts Receivable Management
  • Monitor outstanding receivables and follow up on overdue payments.
  • Coordinate with customers to confirm payment schedules and ensure collections are received on time.
• Defective Product Replacement Management
  • Handle the process of replacing defective products reported by customers.
  • Collaborate with quality and logistics teams to ensure timely resolution of issues.
• Customer Support & Communication
  • Act as a point of contact for customer inquiries and concerns.
  • Provide responsive and professional communication to ensure customer satisfaction.

Requirements

• Bachelor's degree in Business, Accounting, or a related field.
• Minimum 2 years of experience in a similar sales support, order management, or customer service role.
• Strong interpersonal and communication skills, both verbal and written.
• Proficient in Microsoft Excel and comfortable working with data and numbers.
• High level of responsibility, problem‑solving attitude, and teamwork spirit.
• Able to work collaboratively in cross‑functional teams and fast‑paced environments.
• Fluent in English.

Employment Benefits

• Career development opportunities.
• Private and family insurance coverage.
• Additional cash allowances.
• Nett salary (payroll deductions such as tax, BPJS, etc. are covered by the company).
• Dental and eye care benefits ( glasses).

Company Facilities

• Lunch and dinner provided.
• Shuttle bus service.
• Gym access.
• Free on‑site medical clinic.