Area Manager

I CAN READ; Pluit; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading education franchise in Indonesia is seeking a motivated Area Manager to oversee operations across Franchise Centres in Jabodetabek and other locations. This role requires strong leadership and experience in managing multiple sites, focusing on customer service and training. The ideal candidate will drive performance while maintaining high operational standards.

Qualifications

• Experience managing multiple branches or locations, preferably in education, retail, or service-based industries.
• Target-oriented with a proven ability to drive performance.
• Willing and able to travel across Jabodetabek and other cities as needed.

Responsibilities

• Manage day-to-day operations across I Can Read Franchise Centres.
• Set and align monthly enrollment targets with Centre Managers.
• Support marketing events and new Centre openings.
• Maintain high standards of customer service, cleanliness, safety, and operational performance.
• Conduct regular check-ins and performance reviews with Centre Managers.
• Develop and deliver training programs for Centre Managers.

Skills

Leadership skills

Communication skills

Organizational skills

Performance driving

Job description

I Can Read Indonesia is looking for a motivated and experienced Area Manager to oversee the operations of our Franchise Centres across Jabodetabek and other locations in Indonesia.

This role is ideal for someone with strong leadership skills, experience managing multiple locations, and a passion for operational excellence and education.

Key Responsibilities:

• Manage day-to-day operations across I Can Read Franchise Centres in Jabodetabek and other cities, ensuring alignment with company standards and SOPs.
• Set and align monthly enrollment targets with Centre Managers and the Head of Operations.
• Support marketing events and new Centre openings, working closely with Centre Managers and the HQ Marketing team.
• Maintain high standards of customer service, cleanliness, safety, and operational performance at each Centre.
• Conduct regular check-ins and performance reviews with Centre Managers.
• Develop and deliver training programs for Centre Managers and Customer Service Officers focusing on customer service, sales, and operations.
• Monitor and evaluate training effectiveness and support team development.

Qualifications:

• Experience managing multiple branches or locations, preferably in education, retail, or service-based industries.
• Strong leadership, communication, and organizational skills.
• Target-oriented with a proven ability to drive performance.
• Willing and able to travel across Jabodetabek and other cities as needed.

I CAN READ (ICR) offers literacy programmes to students who acquire skills in reading, comprehension, vocabulary, spelling, creative writing, listening, oral presentation skills and all aspects of English literacy. Over 170,000 students in 8 countries have acquired English Literacy from our unique ICR methodology. Today, ICR is present in Singapore, Indonesia, Thailand, Malaysia, Vietnam, Australia, Hong Kong and China.