Application Support

PT. Metrodata Electronics Tbk.; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading digital solution provider in Indonesia is seeking an experienced Application Support specialist. The role requires strong programming skills and experience with MS SQL server systems. Responsibilities include providing technical support for SQL Server databases, monitoring system consistency, and enhancing user experience. If you are passionate about application development and possess excellent troubleshooting abilities, consider applying for a brighter career with us.

Qualifications

• 1+ years of experience as Application Support.
• Understanding of networking concepts.
• Ability to handle customer requests and complaints.

Responsibilities

• Support only MS SQL server System for EDW.
• Monitoring Support and daily maintenance for SQL Server Database.
• Administrating and Configuring DB needs from application team.

Skills

MS SQL server System for EDW

Report Development (SSRS)

Integration (SSIS)

Client-Server concepts

Troubleshooting

IT Service management

Good Documentation Practices (GDP)

Education

Bachelor's Degree in Computer Science/Information Technology

Job description

Responsibilities

We are looking for an experienced Application Support to join our team. If you have excellent programming skills and a passion for developing applications or improving existing ones, we would like to meet you. As an Application Support, you’ll work closely with our engineers to ensure system consistency and improve user experience. Application Support roles and responsibilities include:

• Support only MS SQL server System for EDW
• Technical Support based on Microsoft Technology = SQL Server area database, SSIS/SSRS
• Monitoring Support and daily maintenance for SQL Server Database
• Administrating and Configuring any DB needs from application team
• Monitoring for SQL Server Integration Services (SSIS)
• Standard L1 troubleshooting for DB issue & SSIS
• Monthly operational report
• Support Standby for EOM Activity

Requirements

PT Metrodata Electronics, Tbk (Digital Solution Provider and Technology Innovator) would like to invite you to be part of the company to develop yourself and your skills. If you are:

• Bachelor's Degree, Computer Science/Information Technology
• At least 1 year of working experience as Application Support
• Experienced in MS SQL server System for EDW
• Understand Client-Server, networking concept, computer troubleshooting
• IT Service management knowledge
• Experienced with Report Development (SSRS), Integration (SSIS)
• Business Process in Secondary Processing and Logistics will be a plus
• Good Documentation Practices (GDP) Knowledge will be a plus
• Ability to work both as team and independently
• Able to handle customer requests and complaints

If you meet the requirement we needed, let’s apply for the following open positions. Metrodata not just offer for the job, we offer you for brighter career future.