AI Engineer

Sun Life; Jakarta Selatan; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

Sun Life is seeking an experienced AI/ML engineer to build and deploy models that address validated business use cases across Operations, Distribution, and Customer Service.

You will ensure reliable, explainable outputs and collaborate with the Data team to curate training data and governance-compliant data access.

Qualifications

• Bachelor’s degree in computer science, Data Science, AI, or related field.
• 2–4 years hands-on AI/ML engineering with production deployments.
• Experience in financial services or insurance AI is a plus.
• Proficiency in English and Bahasa Indonesia.

Responsibilities

• Collaborating with development team to deliver AI solutions.
• Documenting and manage versioning of the model.
• Collaborating with DevSecOps to create model deployment pipeline.
• Keep updated with AI trends.

Skills

Machine Learning

LLM integration

Prompt engineering

API integration

Python

Data processing

Monitoring

Explainability

Responsible AI

Data governance

Education

Bachelor's degree in CS/DS/AI

Master's degree advantageous

Tools

AWS SageMaker

AWS Bedrock

SQL

NoSQL

Vector database

DevSecOps

API testing

Job description

Job Description

• build and deploy AI and machine learning models, and automation workflows that address validated business use cases across SLI functions including Operations, Distribution, and Customer Service
• Integrate AI solutions with SLI's existing systems and platforms ; ensure AI outputs are reliable, explainable, and production-stable.
• Work closely with the Data team to ensure AI models have access to clean, well-structured, and governance-compliant data; contribute to feature engineering and training data curation in coordination with Data team.
• Monitor deployed AI models for performance drift, data quality degradation, and accuracy; implement retraining pipelines and maintain model versioning to ensure consistent output quality in production.
• Document AI architecture, model cards, and technical decisions; share learnings with the broader IT & Digital team to build internal AI capability and support responsible AI governance

Preferred Skills / Compétences Particulières

• Machine Learning and LLM integration experience: prompt engineering, RAG (Retrieval Augmented Generation), API integration with LLM providers
• Python proficiency for AI/ML development and data processing
• Cloud AI services: AWS SageMaker, AWS Bedrock, or equivalent (AWS preferred given SLI cloud footprint)
• Software development practices: develop, build, test, monitoring
• Data engineering fundamentals: ability to work with SQL, NoSQL and vector database
• Understanding of responsible AI principles and explainability requirements

Qualifications / Compétences

• Bachelor’s degree in computer science, Data Science, Artificial Intelligence, or a related field. Master’s degree is an advantage.
• Minimum 2-4 years of hands‑on AI/ML engineering experience with models deployed to production.
• Experience in financial services or insurance AI use cases is an advantage.
• Proficiency in English; Bahasa Indonesia.

Responsibilities / Responsabilités

• Collaborating with development team to deliver AI solutions
• Documenting and manage versioning of the model
• collaborating with devsecops team to create model deployment pipeline
• Keep update with AI recent trends