Admission Staff

Yayasan Bina Nusantara; Jakarta Utara; On-site; IDR 251.298.000 - 335.065.000; Full time

Job summary

An educational foundation in Jakarta is seeking an Admissions Coordinator to provide assistance with admission activities, reviews, and compliance procedures. The ideal candidate will have a minimum of 2 years experience in admission or customer service, strong analytical skills, and good communication abilities. Fluency in English is required, while knowledge of Mandarin is a plus. This role offers the opportunity to work in a dynamic environment, contributing to the enrollment and satisfaction of prospective students.

Qualifications

• Minimum 2 years of experience in admission, data analysis, customer service, or similar position.
• Familiarity with current trends in digital/social media is essential.
• Experience using Salesforce CRM is preferred.

Responsibilities

• Provide assistance with admission activities and student interviews.
• Review admissions applications and make recommendations for acceptance.
• Ensure compliance in admissions procedure implementation.
• Arrange admission test schedules and inform prospective students.
• Create income reports related to registration form sales.

Skills

Interpersonal Skills

Communication Skills

Sales Skills

Analytical Skills

Fluent in English

Salesforce CRM Experience

Job description

Responsibilities

• Provide assistance with admission activities, student interviews, admission publications, and information sessions
• Review admissions applications, write summaries and make recommendations regarding acceptance
• Provide update admission information and effective assistance to prospective students
• Carry out registration form selling process (e.g., conduct sales, registration and admission test activities)
• Ensure overall compliance in admissions procedure implementation (e.g., proper correspondence, admission documentation is received and acknowledged, filed)
• Arrange admission test schedule and venue. Inform admission test procedure to prospective students
• Follow up prospective customers after admission test acceptance
• Participate in required marketing events
• Create income report related to registration form sales. Ensure its balance with transactions occurred
• Provide information related to product and services (i.e., programs offered, tuition fees, admission procedure, eligibility and costs involved)
• Implement innovative and proactive communication strategies to attract and enroll more students
• Perform data entry process of prospective students and ensure the accuracy with confidentiality of related process
• Maintain and update the database of student information (e.g., telephone logs, student feedbacks)

Qualifications

• Have minimum 2 year of experience in Admission/Data Analyst/Customer Service or any similar position
• Familiar with current trends in digital/social media, and strong analytical skills
• Good Interpersonal, and Communication & Sales Skills
• Must be fluent in English (verbal & written), knowing Mandarin is a plus
• Experience using Salesforce CRM in a professional setting (preferred)