Admin Support

PT. Klik Digital Sinergi | Digital Transformation Enabler; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading digital transformation company in Jakarta is seeking an administrative support professional. The role requires coordinating meetings, managing operational reports, and providing project support. Candidates should have 1–2 years of relevant experience, strong communication skills, and proficiency in Microsoft Office. Attention to detail and ability to follow up on action items are essential for success in this position.

Qualifications

• 1–2 years of work experience in administration or project support.
• Proficient in scheduling meetings and taking meeting minutes.
• Ability to manage time effectively and work with targets.

Responsibilities

• Coordinate daily and weekly meetings and prepare agendas.
• Record and distribute meeting minutes and follow up on action items.
• Maintain operational trackers for application support activities.
• Create and monitor requests related to operational issues.
• Assist in access management processes and follow up on access issues.
• Prepare periodic operational progress reports.
• Maintain documentation and update SOPs.
• Support coordination across teams for smooth execution.

Skills

Effective communication

Interpersonal skills

Scheduling

Coordination

Time management

Proficiency in Microsoft Office

Attention to detail

Job description

Responsibilities

• Coordinate and organize daily and weekly meetings, including preparing agendas and scheduling sessions with related teams.
• Record and distribute meeting minutes (MoM) and ensure follow-up of all action items.
• Maintain and update operational trackers for application support and enhancement activities.
• Create and monitor TIA tickets or related requests (e.g., Change Request, firewall opening, access issue, etc.).
• Assist in access management processes (Visa, PAM, Refcode, Outlook) and follow up on user access issues.
• Prepare periodic reports (weekly, bi-weekly, monthly, quarterly, and yearly) covering operational progress, resource utilization, and mandays.
• Maintain documentation and SOPs, including updates to the project knowledge base and socialization to related teams.
• Support coordination across teams within the Customer Management Platform subdirectorate to ensure smooth operational execution.

Minimum Qualifications

• Minimun 1–2 years of work experience in administration, secretarial, or project support
• Able to communicate effectively, confident, and possesses strong interpersonal skills
• Skilled in scheduling, taking meeting minutes (MoM), and following up on action items
• Strong coordination and time management skills
• Proficient in using Microsoft Office (especially Word, Excel, and PowerPoint)
• Basic understanding of systems or technical tools used in digital platform operations
• Detail-oriented, proactive, and able to work with targets and comply with applicable SLA standards