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NTT DATA is seeking an entry-level support professional in Jakarta to gain knowledge in a specialised area and assist in service delivery. You will acquire practical experience, stay current with industry developments, and provide general administrative support within the team.
In this role you will coordinate meetings, prepare reports, and assist in analyzing data. Strong communication, planning, and teamwork are essential for delivering quality service and supporting client engagements.
Gains knowledge and experience in area of specialization or function.
Acquires the relevant practical experience and knowledge of the service or solution offered by the specific area or function.
Remains current with the industry developments related to the relevant specific area or function.
Provides general administrative to the specific area or function.
Coordinates meetings, minute taking, logistics, filing and record keeping.
Assists with the preparation and distribution of reports and review system data for accuracy.
Identifies errors or discrepancies they will investigate and correct or elevate them for resolution.
Provide ssupport to clients in low complexity matters and maintain a log and/or list of all the queries.
Contributes to client engagement and the success of the team.
Accepts designated, business-focus projects to research, propose ideas and solutions.
Assists in preparing information and research materials.
Creates and maintains PowerPoint presentations.
Attention to detail with good verbal and written communication skills.
Professional attitude and appearance and ability to prioritize tasks.
Ability to professionally handle complaints, problems and issues, escape resolutions and corrective actions.
Ability to deliver a quality service through their support offering.
Passion for continuous improvement.
Self-motivated and a passion to learn.
Ability to work in a team-orientated, collaborative environment.
Good planning, organizing and time management skills.
Analytical mind with an inclination for identifying issues and/or defects.
Knowledge and interest in the specific area or function.
Knowledge of tools and methodologies associated with the specific area or function.
Ability to apply theoretical knowledge in a practical manner.
. Required experience: Relevant working experience is desirable but not essential.
Some experience dealing with internal and external stakeholders.
About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.
Join our growing global team and accelerate your career with us.
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society? Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future. You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!