Admin / Customer Service

The Movement Studio; Daerah Khusus Ibukota Jakarta; Remote; IDR 100.000.000 - 200.000.000; Full time

Job summary

A dance studio is seeking a Remote Admin Coordinator to manage administrative tasks and client interactions. The role requires strong organizational skills, proficiency in English, and the ability to multitask. Experience in a similar role is preferred, and candidates should be available for weekend and evening shifts. Bonus points for marketing skills or design experience. This position offers full-time, part-time, or contract options.

Qualifications

• 1+ year of administrative experience is preferred.
• Availability for weekend and weekday evening shifts.
• Bonus for marketing skills or design eye.

Responsibilities

• Manage office operations, including scheduling and data entry.
• Handle correspondence via emails and phone calls.
• Act as the primary contact for client inquiries.
• Assist with event planning and coordination.

Skills

Organizational skills

Multitasking

Proficient in English

Verbal communication

Written communication

Customer service

Problem-solving

Tools

Excel

Email platforms

Job description

Remote Admin Coordinator for Dance studio

Remuneration is based on experience, with good command of English.

Responsibilities

• Administrative Tasks: Manage office operations, including scheduling and data entry.
• Manage school's portal site (e.g., attendance, invoice, etc.).
• Handle correspondence such as emails, phone calls, and mail.
• Assist Director in the overall operational management of the dance school.
• Coordinate meetings, appointments, and travel arrangements.
• Client Interaction: Act as the primary contact for client inquiries via communication platforms such as WhatsApp, email, and online platforms.
• Provide professional and courteous responses to client concerns.
• Maintain client records and ensure timely follow-ups.
• Support Functions: Assist with event planning and coordination.
• Prepare reports, presentations, and proposals as needed.
• Collaborate with internal teams to ensure seamless communication between clients and staff.

Requirements

• Weekend day shift and 3-4 weekdays afternoon to evening shift.
• Strong organizational and multitasking skills.
• Proficient in English.
• Excellent verbal and written communication abilities.
• Proficiency in office software (e.g., Excel, email platforms).
• Experience in customer service or client relationship management is a plus.
• Friendly demeanor with problem-solving capabilities.

Are you responsible and responsive? Are you proactive and independent?

Bonus* if you have marketing skill set or an eye of design.

We would love to have you onboard.

Job Types: Full-time, Part-time, Contract

Experience: Administrative 1 year (Preferred)

Language: English (Required)