Admin Cluster - Ruangguru Private - Solo Raya

Ruangguru for Business; Surakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading educational services company based in Surakarta, Indonesia, is looking for an Operations Support Specialist to manage administrative tasks and ensure smooth operations related to student and lecturer services. Ideal candidates should have a relevant bachelor's degree and experience in business or operations. Exceptional communication, time-management, and critical thinking skills are essential. This role offers an opportunity to collaborate with various stakeholders to achieve improved outcomes.

Qualifications

• Relevant bachelor's degree is required.
• Experience in business, operations, or sales is preferred.
• Strong understanding of business metrics and KPIs.

Responsibilities

• Manage administrative, operations, and services related to student and lecturer service.
• Ensure smooth teaching and learning operations.
• Provide assistance on product features.
• Maintain consistent customer experience.
• Work with stakeholders for better results.

Skills

Time-management skills

Interpersonal skills

Communication skills

Critical thinking

Problem-solving skills

Education

Relevant bachelor’s degree

Job description

Job Descriptions

• Handle administrative, operations and services to support business project related to student and/or lecturer service.
• Support and ensure teaching learning operations (class distributions, student‑teacher attendances, etc.).
• Provide assistance and information on product features.
• Support and ensure information of learning process services.
• Ensure a seamless and consistent customer experience.
• Creative and pro‑actively come with improvement ideas.
• Collaborate with all stakeholder (school partner, business, commercial, regional, etc.) to achieve better results.

Job Requirements

• Relevant bachelor’s degree.
• Former business / operations / sales experience preferred.
• Good understanding of business metrics and KPIs.
• Good time‑management skills, great interpersonal and communication skills.
• Critical thinker and problem‑solving skills.