Activation Specialist (Mekari Jurnal)

Mekari; Kota Yogyakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading company in Indonesia's SaaS industry seeks professionals to enhance customer experience through technical support and consultancy in accounting software. Join a dynamic work culture offering competitive salaries, health benefits, and a chance to impact the digital landscape in Indonesia.

Benefits

Competitive salary and daily allowance

Premium private health insurance

Flexible working hours

Notebook Ownership Program

Friendly work environment

Qualifications

• Bachelor's Degree of Accounting or equivalent required.
• Proficiency in corporate productivity tools and excellent communication skills.
• Comfortable with numbers and clients, fast learner.

Responsibilities

• Assist clients with application setups based on requirements.
• Provide training and consultancy on accounting software.
• Maintain client accounts and support with issues.

Skills

Accounting

Analytical skills

Problem-solving skills

Communication

Interpersonal skills

Education

Bachelor's Degree in Accounting

Tools

Microsoft

Gsuite

Job description

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to #ElevateThroughImpact and raise Indonesia's software standard.

Job Descriptions:

• Assist clients to setup applications appropriate to clients' requirements.
• Provide product training to users.
• Provide consultancy for a client about best practice Accounting Software.
• Maintain account portfolio to ensure activity in usage and transactions.
• Support and provide solutions to clients’ issues.
• Gather client’s information and implement them to the system.
• Assist the developer team with bug testing of the application and new features.
• Regularly report to the manager about client’s needs and problems.

Requirements/Qualifications:

• Candidate must possess at least a Bachelor's Degree of Accounting or equivalent.
• Required skills: accounting. Having knowledge in tax is a plus.
• Proficient with corporate productivity and web presentation tools (Microsoft & Gsuite).
• Excellent written and verbal communication skills.
• Good analytical and problem-solving skills.
• Comfortable with numbers and meeting clients.
• Fast learner and independent.
• Good interpersonal and teamwork skills.
• Able to work under pressure.

What You Will Get:

1. Competitive salary + daily allowance.
2. Premium private health insurance (outpatient, inpatient, maternity, dental).
3. Early access to salary + flex installment (employee loan) via Mekari Flex.
4. Allowance for sports activities and glasses/contact lenses.
5. Flexible working hours with a hybrid work culture.
6. Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.
7. Notebook Ownership Program.
8. Friendly and dynamic work environment.
9. Opportunity to build impactful solutions with Indonesia's no. 1 SaaS company.

Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.

Don't forget to check our Recruitment FAQ athttps://bit.ly/FAQMekariRecruitment [ENG] orhttps://bit.ly/FAQRekrutmenMekari[INA] to find the answers to commonly-asked questions regarding our recruitment process.

We wish you the best. Hope to see you around soon!