Account Strategist, Google Customer Solutions

Google; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading technology company in Indonesia is seeking an Account Strategist to manage a portfolio of businesses, helping them achieve marketing objectives through tailored digital solutions. This role requires excellent communication skills in English and Bahasa Indonesia, along with a bachelor's degree and experience in digital advertising or sales. Ideal candidates will have a passion for innovation and a commitment to customer success, working collaboratively to deliver impactful results.

Qualifications

• 2 years of experience in digital advertising, sales, or business development.
• Experience structuring initiatives with sales teams.
• Ability to communicate effectively in client-facing roles.

Responsibilities

• Manage a portfolio of businesses to understand their marketing objectives.
• Collaborate with team members to execute plans and ensure accountability.
• Pitch and consult with customers for annual digital marketing discussions.

Skills

Digital advertising experience

Consultative sales skills

Fluent in English and Bahasa Indonesia

Ability to work in teams

Detail-oriented skills

Education

Bachelor's degree or equivalent experience

Job description

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role.
• Ability to communicate in English and Bahasa Indonesia fluently in order to interact in this customer-facing sales role.

Preferred qualifications

• Experience in online media, sales and business development.
• Experience structuring and implementing initiatives with sales teams.
• Experience in working with Indonesian Business-to-Consumer (B2C) vertical.
• Ability to work in teams and take initiatives.
• Excellent detail-oriented skills, with the ability to complete large volumes of work with high quality.

About The Job

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Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today’s dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

As an Account Strategist in Google Customer Solutions (GCS), you will be a frontline seller to GCS strategic customers. With a more focused portfolio of clients, you will understand clients marketing objectives and build short and medium-term strategies to meet those goals, in part by improving campaign performance, implementing best practices, driving Google product adoption, and influencing customer budgets.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Manage a portfolio of businesses and develop a comprehensive understanding of their business challenges, marketing objectives, and success metrics.
• Collaborate within the team, aligning workflow among team members to execute plans and ensure accountability to meet or exceed goals while prioritizing and delivering outstanding customer experience to Google's partners and clients.
• Pitch and consult with customers proactively to support annual digital marketing discussions and budgets.
• Implement creative ways to improve our customer relationships, tailor and share performance-enhancing suggestions and promote other Google products.
• Identify key client stakeholders and consult with customers proactively on calls and in person to support annual digital marketing discussions and budgets.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google\'s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.