Account Specialist

Zharkwave | B2B Marketing Agency; Daerah Istimewa Yogyakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A digital marketing agency located in Indonesia is looking for an Account Executive to manage client accounts and marketing projects. You will build client relationships and coordinate with internal teams to ensure high-quality campaign delivery. The ideal candidate has at least 1 year of experience in account or project management, strong communication skills, and knowledge of digital marketing trends. This role offers an opportunity to excel in a dynamic environment.

Qualifications

• Experience in account management, project management, or digital marketing (minimum 1 year preferred).
• Strong communication, negotiation, and relationship-building skills.
• Able to analyze data, draw insights, and provide strategic recommendations.
• Highly organized, able to manage multiple priorities and meet deadlines.
• Knowledge of social media marketing, paid advertising, SEO, and general digital marketing best practices.

Responsibilities

• Building and maintaining strong client relationships.
• Managing multiple projects simultaneously and coordinating with internal teams.
• Identifying opportunities to upsell or cross-sell services.
• Following up on leads and converting prospects into paying clients.
• Preparing monthly reports with insights and recommendations.
• Staying updated on digital marketing trends.

Skills

Account management

Project management

Digital marketing

Communication

Negotiation

Relationship-building

Data analysis

Social media marketing

Paid advertising

SEO

Education

Bachelor's degree in Marketing, Communications, Business, or related field

Job description

Company Description

Zharkwave is a digital marketing agency that focuses on maximizing ROI and identifying effective channels for advertising. Their experienced specialists work to position brands as leaders in their industries, delivering useful advertising and accelerating brand awareness. Services offered include search engine marketing, social media marketing, website development, creative solutions, and more.

Role Description

This is a full-time, on-site / hybrid role in Yogyakarta for an Account Executive. This role will be responsible for managing client accounts and marketing projects, ensuring campaigns run smoothly and deliver strong results.

Key responsibilities include:

• Building and maintaining strong client relationships, understanding their needs, and ensuring their satisfaction.
• Managing multiple projects simultaneously, coordinating with internal teams (creative, advertising, technical) to deliver high-quality campaigns on time.
• Identifying opportunities to upsell or cross-sell services that add value for clients.
• Actively following up on leads, preparing tailored proposals, and converting prospects into paying clients.
• Preparing monthly reports with strategic insights and clear recommendations to improve performance and ROI.
• Staying updated on digital marketing trends to offer proactive solutions.

Qualifications

• Experience in account management, project management, or digital marketing (minimum 1 year preferred).
• Strong communication, negotiation, and relationship-building skills.
• Able to analyze data, draw insights, and provide strategic recommendations.
• Highly organized, able to manage multiple priorities and meet deadlines.
• Knowledge of social media marketing, paid advertising, SEO, and general digital marketing best practices.
• Comfortable working both independently and as part of a team.
• Bachelor’s degree in Marketing, Communications, Business, or a related field is a plus.