Account Manager – SaaS (Software as a Service)

PT Phincon; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading IT consulting firm in Indonesia is seeking an experienced Account Manager to fulfill sales targets and provide exceptional customer service within the SaaS field. The ideal candidate will have a Bachelor's Degree and at least 5 years of experience in the IT solutions industry. Strong skills in consultative sales and customer management are required. This role offers a dynamic workplace and the chance to work with a committed team.

Qualifications

• Minimum 5 years of experience in IT Solution Company.
• Having knowledge about IT Products & Solutions.
• Strong interpersonal, presentation, and communication skills.

Responsibilities

• Fulfill sales targets according to the segment.
• Sell total IT solutions.
• Ensure high-quality customer service and issue resolution.

Skills

Sales targets achievement

Customer relationship management

Consultative sales

Presentation skills

Problem-solving skills

Education

Bachelor’s Degree

Job description

Account Manager – SaaS (Software as a Service)

• Fulfill sales targets according to the segment.
• Sell total IT solutions. (Specially IT-Software)
• Monitor the entire process of product sales leading up to the payment stage.
• Presentation, coordination with internal product support, and development engineers.
• Understand business processes in general and consultative sales skills.
• Ensure high-quality customer service and issue resolution to retain current clients.
• Responsible for identifying, developing, and acquiring new customers.
• Coordinate with internal stakeholders, including Engineering, operations, and coordination.
• Track all sales contacts, meetings, opportunities, proposals, and orders.

Qualifications :

• Bachelor’s Degree in any field.
• Minimum 5 years of experience in IT Solution Company.
• Having knowledge about IT Products & Solutions
• Have a strong customer base
• Have database/customer list coverage from the existing account.
• Able to provide solution skills for future customers.
• Demonstrate ability to work independently and meet established goals.
• Personally motivated, aggressively goal-oriented focus.
• Strong interpersonal, presentation, and communication skills.
• Creative problem-solving skills.

Phintraco Consulting (PhinCon), a member of Phintraco Group, is an Information Technology (IT) consulting and services company, specializing in Customer Relationship Management (CRM) and Middleware solutions as well as related services.

Currently we are recognized as the Oracle Certified Partner in Indonesia for Oracle Siebel CRM and Oracle Fusion Middleware products. We are committed to continue our supports and improve our operations to become more sustainable. With our proven methodology and approach combined with knowledgeable and experienced consultants, we believe that we can bring substantial benefits to our customers.