Account Manager for IT Solutions

PT Bumi Amartha Teknologi Mandiri; Jakarta Pusat; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A technology solutions provider in Jakarta is seeking an Account Manager to oversee client relationships, drive IT solutions sales, and ensure customer satisfaction. The ideal candidate will have a bachelor's degree and 2+ years of experience in account management or sales within the IT sector. Responsibilities include managing client accounts, developing proposals, and collaborating with technical teams to meet customer needs. This role offers opportunities to build long-lasting customer partnerships and lead in a fast-paced IT environment.

Qualifications

• 2–5+ years of experience in account management, sales, or business development in IT solutions.
• Strong understanding of IT products and services.
• Proven ability to meet or exceed sales targets.

Responsibilities

• Serve as the primary point of contact for assigned client accounts.
• Build and maintain long-term, trusted relationships with customers.
• Present, propose, and sell IT products and services.

Skills

Relationship management

Consultative selling

Analytical skills

Communication skills

Negotiation skills

Education

Bachelor’s degree in Business, IT, Computer Science, or related field

Job description

Job Description

• Serve as the primary point of contact for assigned client accounts
• Build and maintain long‑term, trusted relationships with customers
• Understand client business goals and identify opportunities for IT solutions
• Present, propose, and sell IT products and services (e.g., cloud, software, networking, cybersecurity, managed services)
• Collaborate with technical, pre‑sales, and delivery teams to design and implement solutions
• Manage the full sales cycle: prospecting, proposals, negotiations, and contract closure
• Monitor account performance, renewals, and upsell/cross‑sell opportunities
• Ensure customer satisfaction and handle escalations when necessary
• Prepare reports, forecasts, and account plans
• Stay up to date with industry trends and emerging technologies

Minimum Qualifications

• Bachelor’s degree in Business, IT, Computer Science, or related field
• 2–5+ years of experience in account management, sales, or business development in IT solutions
• Strong understanding of IT products and services
• Excellent communication, presentation, and negotiation skills
• Proven ability to meet or exceed sales targets
• Strong customer‑focused and problem‑solving mindset
• Ability to work with technical teams and translate technical concepts into business value
• Strategic account planning and pipeline management

Key Competencies

• Relationship management
• Consultative selling
• Business acumen
• Time and priority management
• Analytical and reporting skills

Bumi Amartha Teknologi Mandiri or “AMARTEK” was established to provide information technology solutions. Our mission from the very first day has been to cultivate professional relationships with our clients to provide effective and reliable information technology solutions for their needs. The team at "AMARTEK" is equipped with a highly developed skillset developed over decades of experience not only in information technology but also in business processes across a range of industry sectors. This business experience makes us uniquely positioned to offer solutions promising greater operational efficiency, productivity gains and cost savings for each of our clients, regardless of their industry.

As an established technology‑intensive company, we pride ourselves on providing a comprehensive suite of solutions comprising of Infrastructure Consultancy, on/offsite services, Custom software and web development, Talent Augmentation, and enterprise architecture consulting. Our team consistently delivers state‑of‑the‑art solutions in various areas including, but not limited to: integrated business solutions, system applications, product development and professional services.

At "AMARTEK", we guarantee rapid, reliable and robust information technology solutions that work.