Account Manager - Denpasar

PT Aplikanusa Lintasarta; Denpasar; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading telecommunications provider in Indonesia is looking for an experienced Account Manager to enhance customer success. You'll lead client communications, build strong relationships, negotiate contracts, and ensure timely delivery of services tailored to customer needs. Ideal candidates have a proven track record in account management within the IT sector and excellent communication skills.

Qualifications

• Proven work experience as an account manager in a B2B company.
• Ability to communicate and influence effectively at all levels.
• Experience delivering client-focused solutions.
• Proven ability to manage multiple projects with attention to detail.

Responsibilities

• Operate as the lead contact for customer matters.
• Build and maintain strong customer relationships.
• Negotiate contracts to maximize profit.
• Develop trusted advisor relationships with key accounts.
• Ensure timely delivery of solutions according to customer needs.

Skills

Account management

Customer relationship building

Negotiation

Communication

Project management

Job description

Lintasarta is a leading Indonesian telecommunications and IT solutions provider, specializing in business‑to‑business (B2B) services. Founded in 1988, the company offers a wide range of services, including data communication, networking, cloud computing, and managed services. Lintasarta primarily focuses on providing end‑to‑end solutions for enterprises, government agencies, and other organizations, helping them with their digital transformation needs.

About The Role

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

• Operate as the lead point of contact for any and all matters specific to our customers
• Build and maintain strong, long‑lasting customer relationships (B2B)
• Negotiate contracts and close agreements to maximize profit
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives

Qualifications

• Proven work experience as an account manager in an information technology company (B2B company)
• Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization
• Experience in delivering client‑focused solutions based on customer needs
• Proven ability to manage multiple projects at a time while paying strict attention to detail