Account Manager

Hypernet Technologies; Makassar; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading technology services provider is seeking a full-time Account Manager in Makassar. The role involves maintaining relationships with existing clients, identifying new opportunities, preparing proposals, and ensuring customer satisfaction. Candidates should possess strong communication, negotiation skills, and a relevant bachelor's degree. This position offers an opportunity to contribute to company growth and achieve sales targets.

Qualifications

• Experience in account management and client retention strategies.
• Ability to conduct market analysis and develop effective client solutions.
• Previous experience in the technology or IT services industry is advantageous.

Responsibilities

• Maintain relationships with existing clients and identify new business opportunities.
• Prepare proposals and address client needs effectively.
• Coordinate with internal teams to ensure customer satisfaction.
• Achieve sales targets and contribute to overall company growth.

Skills

Strong communication skills

Negotiation skills

Interpersonal skills

Sales performance optimization

Time management

Problem-solving abilities

Organizational abilities

Proficiency in CRM tools

Proficiency in Microsoft Office suite

Education

Bachelor's degree in Business, Marketing, or related field

Job description

Head Regional of Sulawesi at Hypernet Technologies an XLSMART Company

Company Description
Founded in 2007, Hypernet Technologies (PT Hipernet Indodata) is a Managed Service Provider (MSP) specializing in fully customizable information and technology services tailored to meet diverse customer needs. Offering solutions such as internet connectivity, cloud solutions, unified communication, and professional IT services, Hypernet Technologies serves over 4,700 clients across industries like hospitality, finance, education, and more. With partnerships including trusted names like Microsoft, Huawei, and Cisco Meraki, the company ensures high‑quality technology and services. Hypernet Technologies operates a national‑scale infrastructure across major cities in Indonesia and provides robust internet services supported by up to 40 Gbps international network capacity, delivering consistent speed and reliability.

Role Description
This is a full‑time, on‑site Account Manager role located in Makassar. The Account Manager will maintain relationships with existing clients, identify new business opportunities, and develop customer accounts to drive revenue growth. Additional responsibilities include preparing proposals, addressing client needs, coordinating with internal teams, and ensuring customer satisfaction. The individual will play a key role in achieving sales targets and contributing to overall company growth.

Qualifications

• Strong communication, negotiation, and interpersonal skills for building and maintaining client relationships.
• Experience in account management, client retention strategies, and sales performance optimization.
• Ability to conduct market analysis and develop solutions to meet client needs effectively.
• Time management, problem‑solving, and organizational abilities to handle multiple client accounts.
• Proficiency in CRM tools and Microsoft Office suite.
• Bachelor's degree in Business, Marketing, or a related field preferred.
• Previous experience in the technology or IT services industry is advantageous.
• A proactive attitude, team‑oriented approach, and customer‑centric mindset are essential for success in this role.