Account Manager

PT Jaringan VNT Indonesia (VNT Networks); Jakarta Utara; On-site; IDR 167.140.000 - 250.711.000; Full time

Job summary

A leading Internet and Managed Service Provider is looking for an Account Manager in Jakarta. The role focuses on maintaining strong relationships with clients, identifying new business opportunities, and providing tailored solutions. Candidates should have a bachelor's degree and at least one year of relevant experience. The ability to work with the hospitality sector is a plus.

Qualifications

• Minimum one year of experience in sales or account management; fresh graduates welcome.
• Experience in the ISP or telecommunications industry is a plus.
• Preferably experience managing clients in hospitality sector.

Responsibilities

• Build and maintain strong client relationships.
• Identify and develop new business opportunities.
• Act as the primary point of contact for clients.
• Negotiate contracts to achieve optimal outcomes.

Skills

Excellent communication skills

Client relationship management

Negotiation skills

Problem-solving skills

Project management

Education

Bachelor's degree in business, marketing, economics, or related field

Tools

CRM software (e.g., Salesforce, Airtable CRM)

Microsoft Office (Word, Excel, Outlook)

Job description

VNT Networks is a leading Internet and Managed Service Provider in Indonesia. We deliver customized technology solutions for corporate and hospitality businesses, with a strong commitment to service excellence and continuous innovation.

Job Title

Account Manager

Qualifications

• Bachelor's degree in business, marketing, economics, or a related field.
• Minimum one year of experience in sales or account management (fresh graduates are welcome to apply).
• Experience in the ISP, telecommunications, or system integrator industry is a plus.
• Preferably has experience managing clients in the hospitality sector.
• Strong understanding of sales processes and client relationship management.
• Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients.
• Ability to handle multiple clients and projects simultaneously while maintaining attention to detail.
• Experience in delivering client-focused solutions tailored to customer needs.
• Strong negotiation, presentation, and problem-solving skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to communicate effectively with stakeholders at all levels, including executives.
• Familiarity with CRM software (e.g., Salesforce, Airtable CRM) is an advantage.

Responsibilities

• Build and maintain strong relationships with clients to ensure satisfaction and long-term partnerships.
• Identify new business opportunities and develop strategies to expand existing accounts.
• Act as the primary point of contact for clients, addressing their needs and resolving concerns.
• Understand client requirements and market trends to offer suitable solutions.
• Negotiate contracts and agreements to achieve optimal business outcomes.
• Collaborate with internal teams such as product, legal, and marketing to ensure seamless service delivery.
• Prepare and present sales reports, performance updates, and market insights.
• Conduct regular client meetings to assess their needs and explore new opportunities.
• Visit potential and existing clients to introduce and promote company products and services.
• Maintain accurate and up-to-date client records in the CRM system.
• Respond to client inquiries regarding pricing, product details, and availability.