Account Manager

twentysix; Jakarta Pusat; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

VML, part of WPP, is seeking a seasoned Account Manager to translate client needs into actionable requirements and to oversee diverse client projects. You will coordinate with cross-functional teams and manage client expectations while upholding high agency standards.

The role favors candidates with digital agency experience, strong presentation skills, and proactive communication. A hybrid work model is in place with four days in the office.

Qualifications

• Bachelor's degree in Marketing or related field is required.
• Minimum 4 years of experience in account management or related role.
• Prefer experience in a digital creative agency.

Responsibilities

• Translate client vision into business requirements and coordinate with teams.
• Build and monitor a portfolio of client accounts and activities.
• Oversee progress and deliver client projects on time and to standard.
• Maintain agency quality standards and lead team collaboration.
• Set client expectations and communicate progress of solutions.

Skills

Communication skills

Presentations

Proactive

Education

Bachelor's degree in Marketing or related field

Tools

Google Analytics

Google Adwords

Job description

Who We Are

VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

What You’ll Do:

• Translate the client’s vision and needs into business requirements, coordinate with teams members on required deliverables and manage client expectations.
• Creating a portfolio of client accounts and monitoring the ongoing activities related to them
• Managing and overviewing progress and delivering the client's projects
• Maintaining agency quality standards, performing SOP, and leading the team collaboration
• Updating and managing client's expectations about the progress of solutions/projects from the agency
• identifying business performance for handling brands and initiating suggestions for the Account Director
• Analyzing work performance and result for a client, and initiating the requirements or next step.
• Monitoring, managing, and chasing work progress
• Supervising Account Executive, grooming process: delegating, training, and preparing talent Delivering presentations, including business review, competition analysis, industry trends, etc.
• Determine goals and establish annual budgets for clients handled
• Provide agency brief for agency respective colleagues according to solution/project necessity

Qualifications

• Bachelor's degree in Marketing or related field
• Minimum 4 years experience
• Prefer a digital creative agency experience
• Have a working knowledge of Google Analytics and Google Adwords (or willing to learn fast on this)
• Must be proactive, a self-starter and an excellent communicator both verbal and written
• Able to create coherent and persuasive presentations with proficiency in Word, Excel, Outlook, and PowerPoint
• Self-motivated with a willingness to work autonomously in a fast paced, environment
• Desire to drive continuous improvement
• Lastly we want you to be truly interested in account management and passionate about what you do

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP agency (NYSE: VPP). For more information,please visit www.vml.com, andfollowalong on Instagram,LinkedIn, and X.