Account Manager

STAMPS; Jakarta Barat; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading technology solutions company in Indonesia is seeking a Business Development Manager to drive sales in the F&B and retail sectors. The ideal candidate will possess 2–5 years of B2B sales experience, strong communication skills, and the ability to manage enterprise clients effectively. This role is focused on developing new opportunities, maintaining client relationships, and ensuring satisfaction with tailored CRM/POS solutions.

Qualifications

• 2–5 years of experience in B2B sales or account management, ideally in SaaS, CRM, or POS solutions.
• Strong communication, negotiation, and presentation skills.
• Ability to collaborate cross-functionally and handle multiple priorities.

Responsibilities

• Identify and develop new business opportunities in F&B and retail sectors.
• Manage end-to-end sales and account management processes.
• Build and maintain relationships with key decision-makers.

Skills

B2B sales

Account management

Communication skills

Negotiation skills

Presentation skills

Education

Bachelor’s degree in Business or Marketing

Job description

Responsibilities

• Identify and develop new business opportunities within the F&B and retail enterprise sectors.
• Manage end-to-end sales and account management processes: prospecting, presentation, proposal, negotiation, contract, and implementation follow-up.
• Build and maintain strong, long-term relationships with key decision-makers and stakeholders.
• Understand client business models and provide tailored CRM/POS solutions that deliver measurable value.
• Collaborate with internal teams (Product, Project, and Customer Success) to ensure smooth deployment and client satisfaction.
• Monitor account performance, identify upselling/cross-selling opportunities, and support client renewals.
• Gather market insights and feedback to inform product and sales strategy.
• Represent Stamps at industry events, exhibitions, and networking forums to strengthen brand presence.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field.
• 2–5 years of experience in B2B sales or account management, ideally in SaaS, CRM, or POS solutions.
• Proven ability to manage enterprise clients or complex sales cycles.
• Strong communication, negotiation, and presentation skills.
• Highly self-motivated, target-driven, and customer-focused.
• Ability to collaborate cross-functionally and handle multiple priorities.
• Familiarity with F&B and retail operations is a strong advantage.

Preferred Qualifications

• Existing network in F&B or retail industries.
• Experience working with enterprise-level clients or large-scale system implementations.
• Background in technology, software-as-a-service (SaaS), or digital transformation projects.
• Strategic thinker with a consultative approach to selling.