Account Manager

Talent Search Recruitment - Indonesia; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading AI startup in Jakarta is seeking a dynamic Account Manager to develop strong client relationships and drive business growth. This role involves identifying new opportunities, negotiating contracts, and ensuring client satisfaction. Candidates should have proven experience in account management, excellent communication skills, and fluency in both Bahasa Indonesia and English. Knowledge of CRM software is a plus.

Qualifications

• Proven experience as a Key Account Manager or in a relevant sales/customer service role.
• Strong interpersonal and communication skills with aptitude in building relationships.
• Excellent negotiation skills and ability to analyze sales metrics.

Responsibilities

• Develop and maintain strong client relationships with key accounts.
• Collaborate with cross-functional teams to deliver tailored solutions.
• Negotiate contracts and close agreements, meeting clients' needs.

Skills

Interpersonal skills

Communication skills

Negotiation skills

Sales performance analysis

Fluency in Bahasa Indonesia

Fluency in English

Tools

CRM software (Hubspot)

Job description

We have been retained by one of our clients, a leading AI startup specializing in WhatsApp marketing solutions, is seeking a dynamic Account Manager to join our team in Jakarta. This position plays a pivotal role in our expansion efforts, involving the identification of new business opportunities and the cultivation of strategic partnerships within the region.

Key Responsibilities

• Develop and maintain strong, long-lasting client relationships with key accounts.
• Understand client needs and requirements and collaborate with cross-functional teams to ensure the delivery of tailored solutions.
• Negotiate contracts and close agreements, ensuring clients' needs and expectations are met.
• Serve as the main point of contact for all key client matters, anticipate the clients' needs, and work within the company to ensure deadlines for the client are met.
• Prepare regular reports on account status and transaction success.
• Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment.

Requirements

• Proven experience as a Key Account Manager or other relevant sales/customer service role.
• Strong interpersonal and communication skills with aptitude in building relationships with professionals at all organizational levels.
• Excellent negotiation skills, with the ability to understand and analyze sales performance metrics.
• Fluency in Bahasa Indonesia and English.
• Good to have: Knowledge of CRM software (Hubspot)