Account Management Assistant Manager (English & Mandarin Speaker)

PT.PUNINAR ANJI NYK LOGISTICS INDONESIA; Cikarang; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A logistics company in Indonesia is seeking an Account Management Assistant Manager who is fluent in English and Mandarin. The role involves planning and executing business strategies to enhance customer satisfaction and revenue. Candidates should possess a Bachelor's Degree and have experience in the logistics sector. Proficiency in MS Office is necessary, along with strong analytical and planning skills. The company offers a dynamic work environment with growth opportunities.

Qualifications

• Minimum Bachelor Degree or above.
• Experience in a logistic company is a PLUS.
• Ability to operate MS Office applications.
• Proficiency in English & Mandarin is a MUST.

Responsibilities

• Plan and execute a business plan to grow customer revenue.
• Develop existing customer potential and increase satisfaction.
• Coordinate with customers and maintain effective relationships.
• Calculate and analyze profitability based on provided costs.

Skills

Proficiency in English

Proficiency in Mandarin

Customer relationship management

Analytical skills

Planning and reporting skills

Education

Minimum Bachelor Degree

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Account Management Assistant Manager (English & Mandarin Speaker)

Plan, develop and execute a business plan to protect and grow existing customer revenue.

Develop the existing customer potential in line with the strategic plan and increase customer satisfaction.

Develop strong, mutually beneficial relationships and establish and maintain effective relationships with the customer.

Gets first‑hand customer information and uses it for improvements.

Propose quotation based on cost model provided.

Ensure payment terms are adhered to penetrate the DMU.

Coordinate with all Customer, been the channel and contact person, earn customer satisfaction.

Establish relationships with new customers and secure contracts with new customers that achieve assigned sales quotas and targets.

Calculate and analysis the profitability based on the cost provided.

Presenting and conducting business negotiations.

Coordinate with operational teams where required to address customer requirements.

Undertake account analysis to identify trends in customer activity, track sales stages and identify opportunities.

Deal with and report emergency issues related to management.

Other assignments given by the management / direct superior.

Requirements :

Minimum Bachelor Degree or above.

Have an experience in a logistic company is a PLUS, especially customers with 3PL services Inquiry + Freight Forwarding.

Able to operate MS Office (Word, Excel, PowerPoint, Outlook).

Proficiency in English & Mandarin is a MUST.

Certified in HSK 5-6 is a PLUS.

Great networks of customers.

Goal oriented and able to work under pressure.

Good analytical, planning & reporting skills.

PT Puninar Anji NYK Logistics Indonesia (PANLI) is a joint venture from three logistics companies: Prima Sarana Raya, SAIC Anji Logistics Co., Ltd and NYK Holding (Europe) BV. Established on December 6, 2016, the company offers core capabilities in custom clearance, warehouse management system and transport management system. In-depth knowledge in industry verticals we serve includes Fast-Moving Consumer Goods, Oil, Gas & Mining (OGM) and Electronic Business (E‑Biz) & Technology (E&T).