Account Executive (Rental Business)

RMA Indonesia; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading car rental company in Jakarta Utara is seeking an experienced Account Executive to drive revenue growth and manage customer accounts. Responsibilities include building relationships with clients, presenting rental solutions, and ensuring seamless service delivery. The ideal candidate should possess a Bachelor's degree in a related field, strong communication skills, and a minimum of 1 year in sales or customer service. This is an opportunity to work in a dynamic environment with a focus on customer satisfaction.

Qualifications

• Minimum 1 year of experience in sales or customer service, especially in car rental, automotive, or logistics.
• Fluent in English (spoken and written).
• Possesses a valid driver's license (SIM A) is beneficial.

Responsibilities

• Grow the customer base by approaching new corporate and individual clients.
• Present and offer the best car rental solutions to meet client needs.
• Build and maintain good relationships with clients.
• Handle client inquiries, feedback, and complaints professionally.
• Work with the operations team to ensure smooth vehicle delivery and service.

Skills

Interpersonal skills

Communication skills

Negotiation skills

Self-motivated

Result-oriented

Teamwork

Education

Bachelor’s degree in Marketing, Business, Management, or related field

Tools

Microsoft Office

Job description

As an Account Executive at our rental business, you will play a critical role in driving revenue growth, maintaining customer satisfaction, and ensuring seamless service delivery. You’ll be responsible for managing corporate and individual accounts, identifying new business opportunities, and collaborating across departments to deliver a premium car rental experience.

Key Responsibilities:

• Grow the customer base by approaching new corporate and individual clients.
• Present and offer the best car rental solutions to meet client needs.
• Build and maintain good relationships with clients.
• Handle client inquiries, feedback, and complaints professionally.
• Work with the operations team to ensure smooth vehicle delivery and service.
• Support billing and follow up on payment collection.
• Monitor market trends and identify new business opportunities.

Qualifications:

• Bachelor’s degree in Marketing, Business, Management, or a related field.
• Minimum 1 year of experience in sales or customer service is a plus, especially in car rental, automotive, or logistics.
• Strong interpersonal and communication skills, with the ability to influence and negotiate at all levels.
• Fluent in English (spoken and written).
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Self-motivated, result-oriented, and able to work both independently and in a team.
• Possesses a valid driver’s license (SIM A) is beneficial.