4W Partner Acquisition & Engagement Assistant Manager Surabaya

Grab; Jawa Timur; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

Sebuah perusahaan teknologi terkemuka di Surabaya mencari Partner Engagement Lead yang dinamis dan strategis. Anda akan mengembangkan strategi keterlibatan mitra untuk mendukung program 4W dan menjaga hubungan dengan mitra kunci. Posisi ini membutuhkan pengalaman minimum 5 tahun dan keterampilan analisis data. Tawarkan manfaat komprehensif dan lingkungan kerja yang inklusif.

Benefits

Asuransi kesehatan komprehensif

Flexible benefits dengan GrabFlex

Cuti parental dan ulang tahun

Program bantuan Grabber

Pengaturan kerja fleksibel

Qualifications

• Minimal 5 tahun pengalaman dalam manajemen mitra atau pengembangan bisnis.
• Kemampuan untuk berkomunikasi efektif dengan mitra di semua level.
• Willingness untuk melakukan perjalanan jika diperlukan.

Responsibilities

• Mengembangkan dan melaksanakan strategi keterlibatan mitra.
• Menjaga hubungan baik dengan mitra yang ada.
• Menganalisis data performa mitra dan menyusun laporan reguler.

Skills

Kemampuan manajemen mitra

Pengembangan bisnis

Analisis data

Penggunaan perangkat lunak CRM

Pengetahuan tentang ekosistem mitra

Education

Sarjana Administrasi Bisnis atau Pemasaran

Tools

Perangkat lunak CRM

Job description

Uraian Perusahaan

About Grab And Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle‑free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Uraian Pekerjaan

Get to Know the Team

The Surabaya Team is an established team responsible for running Grab business and operations in the cities within the region. City Operations Team is responsible for all cities budgets and targets by collaborating with other internal stakeholders from multiple functions.

Get to Know the Role

We are looking for a dynamic and strategic Partner Engagement Lead (4W) to join our team in Surabaya City, Indonesia. In this role, you will be responsible for driving the success of our 4W program by fostering strong relationships with key partners and stakeholders. You will directly report to the manager. The role will be based onsite.

The Critical Tasks You Will Perform

• Develop and implement a comprehensive partner engagement strategy to support 4W program goals.
• Cultivate and maintain strong relationships with existing partners while identifying and onboarding new strategic partners.
• Collaborate with cross‑functional teams to ensure seamless partner integration and program execution.
• Analyze partner performance data and provide regular reports to stakeholders.
• Organize and facilitate partner meetings, workshops, and events to drive engagement and collaboration.
• Identify opportunities for program growth and expansion through partner initiatives.
• Act as the primary point of contact for partner inquiries and issues.
• Develop and deliver engaging presentations to partners and internal stakeholders.
• Monitor industry trends and competitor activity to inform partner engagement strategies.

What Essential Skills You Will Need

• A minimum Bachelor's degree in Business Administration, Marketing, or a related field.
• 5+ years of experience in partner management, business development, or a similar role.
• Experience engaging effectively with partners at all levels.
• Proficiency in data analysis and reporting, with the ability to translate insights into actionable strategies.
• Experience with CRM software and partner management tools.
• Knowledge of partner ecosystems and engagement strategies.
• Understanding of business development and strategic partnership principles.
• Willingness to travel as needed for partner meetings and events.

Informasi Tambahan

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love‑all‑Serve‑all (LASA) volunteering leave.
• A confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.